Skilled Virtual Assistant (with Sales background is a must!)

!Please see the job post below and follow the instructions posted for us to consider your application.

The Brandy Jackson Agency is looking for talented and insatiable renewal-focused customer service agents to join our growing Agency and build the best customer experience in the market. You will be a central part of our ambitious renewal team by proactively shopping for personal lines insurance products across dozens of insurers to nd the perfect t for each customer, and retain their business!

What You Will Do:
-Proactively re-shop insurance products for existing customers and drive agency retention – Goal: Retain > 80% of eligible policyholders you work
-Correctly interpret and analyze risks in order to place the customer’s business with the correct carriers according to underwriting guidelines
-Collaborate across teams to deliver the best resolution and the highest levels of customer satisfaction
-Navigate dozens of insurers’ products and agent portals – including Progressive, Homeowners of America, Mission Select, and other top insurers – to efficiently and effectively service clients
-Will service inbound calls, and outbound calls.

Home Office Requirements:
-Stable internet connection with at least 15-20 Mbps (must provide a screenshot of a speed test – attach the link)
-Computer (at least 8GB Ram and Intel is an i5 core processor- attach the link)
-Noise Canceling Headset
-Backup Internet Connection

Schedule:
Be available 8-5 pm CST, Monday to Friday – Full Time Position (Should not be employed by any other insurance agency)

Note: To make sure you are able to fully read the job description posted above, kindly send us a video recording introducing yourself and your work experience as a sales representative. Please use the questions below as your guide when creating the video.

-What are your strengths and weaknesses?
-Describe a situation when things went wrong and it was your fault?
-What’s your greatest achievement as a sales representative?
-What are you most proud of?
-Why are you the best candidate?

An application that has no sample recordings attached will not be entertained!!