Do not apply if you are not ready to respond to these questions personally. Messages with templated letters will not be considered.
Ecommerce pet brand seeking an intelligent assistant to help with customer service and a variety of research tasks. This position is part time with the potential to promote to full time based on abilities.
Customer Service
-Follow detailed instructions
-Coach customer in obtaining information for sizing
-Pay attention to all details in customer emails
-Make calls to customers once in a while
-Look up information accurately
-Send tickets to supervisor when needed
Research
-Ecommerce and social media related research under the direction of the founder
Social media engagement
-Close attention to detail and efficiently comment and reply to customers and potential customers
-Assist with direct messaging and sending important messages to founder
Ecommerce tasks
-Assist with creating basic blog posts
-Assist with inventory spreadsheet updates and data collection
-Basic document editing
Basic photoshop or Canva skills are a plus
If you are interested please respond with the following. Applicants who do not pay attention to detail will not be considered. Thank you!
1. What hourly pay and number of hours are you seeking to earn over the next month? If you work with us for 6 months, what hourly pay are you hoping to earn? What about 1 year? Please confirm you understand the hourly pay posted.
2. Are you available full time if you are promoted? Are you working for other employers currently?
3. Please describe your ecommerce experience in detail. For example, if you worked on Amazon tasks, please list them. Do you have experience with Shopify? If so, please explain what tasks you completed.
4. Please describe your experience with using Excel.
5. Please describe your experience with photo or video editing, if applicable. This is not a requirement.
6. Please describe your knowledge of dogs and dog breeds, if any.
APPLY FOR THIS JOB:
Company: GC Realty and Development, LLC
Name: Eugenia Chen
Email: