About SAN Sound
SAN Sound is an industry leading e-commerce brand specializing in high-quality, portable, and ergonomic in-ear headphones that deliver superior spatial audio. We are dedicated to providing our customers with the best audio experience, and we are looking for a dedicated Customer Service Representative to join our team.
Job Summary
We are seeking a creative and motivated Social Media Assistant to manage our social media presence across various platforms. The ideal candidate will have a passion for music and audio technology, be adept at utilizing AI tools, and excel in a collaborative work environment.
Key Responsibilities
Content Creation:
– Develop, curate, and schedule engaging content for Meta, Instagram, X, LinkedIn, and TikTok.
– Create and edit visual and video content using tools such as Canva, Photoshop, or similar.
– Utilize AI tools for content generation and enhancement.
Community Engagement:
– Monitor and respond to comments, messages, and mentions across all social media platforms.
– Foster a positive community by engaging with followers and influencers.
Social Media Strategy:
– Assist in developing and implementing social media strategies to increase brand awareness and engagement.
– Conduct competitor analysis to identify trends and opportunities.
Analytics and Reporting:
– Track and analyze social media metrics using platform analytics and other tools.
– Provide regular reports on social media performance and insights.
Campaign Management:
– Support the execution of social media campaigns and promotions.
– Collaborate with the marketing team to align social media content with overall marketing strategies.
Influencer Collaboration:
– Identify and engage with influencers and brand ambassadors.
– Manage influencer partnerships and track campaign results.
Customer Service:
– Address customer inquiries and issues received via social media in a timely and professional manner.
Platform Management:
– Stay updated with the latest social media best practices and technologies.
– Optimize social media profiles and posts for SEO.
Additional Tasks:
– Utilize the Assembly scheduling tool for content planning (bonus: ).
– Assist with ad-hoc marketing tasks as needed.
Required Skills and Experience
– Proven experience in social media management.
– Strong knowledge of Meta, Instagram, X, LinkedIn, and TikTok.
– Proficiency in using AI tools for content creation and enhancement.
– Experience with graphic design and video editing tools (e.g., Canva, Photoshop).
– Excellent written and verbal communication skills.
– Ability to analyze social media metrics and generate reports.
– Strong organizational and multitasking abilities.
– Passion for music and audio technology.
– Ability to work well in a team-oriented environment.
– Performance Metrics
– Engagement rates (likes, comments, shares).
– Follower growth across all platforms.
– Content reach and impressions.
– Response time to comments and messages.
– Successful execution of social media campaigns.
Company Culture and Values
– We value creativity, innovation, and a passion for music.
– We encourage the use of AI tools to enhance productivity and creativity.
– We believe in a collaborative work environment where everyone’s ideas are valued.
Working Hours and Flexibility
-This is a full-time position with flexible working hours.
-Focus on delivering results and meeting deadlines.
APPLY FOR THIS JOB:
Company: Go inca
Name: Mark
Email: