Social Media Assistant for Roofing Company

Job Description:
We seek a proactive and diligent Social Media Assistant to manage and grow our presence on Facebook and Nextdoor. The ideal candidate will be responsible for engaging with our community, expanding our network, and maintaining the high standard of interaction our customers expect.

About Rapid Restore:
Our commitment to excellence is deeply embedded in our core values at Rapid Restore. We focus on delivering the best customer experience, embracing optimism, and ensuring integrity in all our actions. We are looking for a Social Media Assistant who embodies these values and is ready to take ownership of our social media engagement and expansion tasks.

Responsibilities:

Facebook Management:
• Share posts according to a predetermined Facebook group calendar across 7 profiles.
• Join new Facebook groups to maintain active group memberships.
• Actively search for and engage with posts asking for referrals.
• Respond to all comments and messages, filtering out spam.

Nextdoor Management:
• Post content on six different Nextdoor accounts with varying frequencies.
• Engage with referral requests and contribute to community discussions.
• Send friend requests and follow new neighborhoods to expand our reach.

Community Engagement:
• Ensure all interactions represent the company’s core values and enhance our brand image.
• Monitor social media trends to optimize engagement strategies.
• Report regularly on engagement metrics and suggest improvements.

Core Values:
Our team lives by values that include taking ownership, acting with integrity, thriving through teamwork, and delivering unparalleled customer experiences. We pursue growth relentlessly and foster a positive, solution-oriented workplace.

Requirements:
• Proven experience managing business accounts on Facebook and Nextdoor.
• Excellent communication skills and the ability to engage positively with communities.
• Strong organizational skills and ability to manage multiple profiles and schedules.
• Understanding of social media analytics and performance reporting.
• Fluent in English with exceptional writing and editing skills.

What We Offer:
• A dynamic, supportive, and transparent workplace.
• Opportunities for personal and professional growth.
• A chance to work with a dedicated team that values initiative and innovation.

How to Apply:
If you believe you are the right fit for this role, please submit your resume along with a cover letter explaining why you are interested in working with Rapid Restore and how your skills align with our core values. Please include the phrase “Rapid Success” in the subject line of your application email. This will help us ensure that applicants have read the full job description. Include examples of how you have engaged and grown online communities in the past.

Apply today to join our team and help us deliver roofing solutions with a commitment to excellence and community care!