Social Media Conversion Manager

Position Description:

Social Media Conversion Manager (Work From Home)
Digital Marketing Agency for Dentists

A Social Media Conversion Manager career with us means a career where you’re helping clients fully realise the value of our Traffic and Social Marketing Services and our software automations and tools. It means caring about our clients’ business, their posts, followers and online social presence for some of the world’s most prominent dental surgeons and influential brands. They will rely on your expertise, and our technology, to have magical conservations.

About Us:

SaaS Global is a Digital Marketing Agency and CRM Software provider. Our Vision is to be the Number 1 Dental Marketing Agency in the World. Our Brand Promise is Dental Marketing with Heart. Our Common Purpose is to Co-Create Smiles. We are based in APAC, have been in business for 12 years and have a team of 30+. Our niche is dentistry. We double the revenue of dental practices in 3 years or less and many of our clients have been with us for 10+ years. We are seeking people who want to be part of something better.

Who You Are:

You passionately care about seeing your customers’ successfully grow patient numbers, followers, likes, direct messages and revenue.

The Role Purpose:

To stimulate and drive online traffic through outreach and engagement, creating engaging content, managing direct messages (DM’s), and ultimately increasing DM’s and bookings for our clients.

There are 4 Success Factors:
1. Increased Social Media Engagement by 10% a month.
This outcome focuses on achieving a higher level of interaction and involvement from the audience on social media platforms, including likes, shares, and comments.

2. Create Content on time and in full without errors.
Publish a mix of engaging content including informational posts, behind-the-scenes content, user-generated content features, and other content types. Expected volume of contents created is at least 24 high-quality posts per month across all social media platforms, consisting of 20 non-patient content and 4 patient content, tailored to client requirements.

3. Timely and Effective DM Management with a sub 5-minute response time.
This outcome emphasizes the importance of promptly responding to direct messages from followers and clients. The goal is to ensure that enquiries, feedback, and concerns are addressed in a timely and professional manner, thereby enhancing customer satisfaction and engagement.
4. Enhanced Content Quality contributing to 10% increased social engagement each month. This outcome aims to elevate the quality of content shared on social media platforms to resonate better with the target audience. The goal is to produce compelling and engaging content that captures attention, drives traffic, and increases follower growth for the clients.

Tool Specific Requirements:
– Canva
– AI tools like ChatGPT and efficiently and effectively give prompts
– Google tools (drive, sheet, docs)
– Adobe Lightroom
– Meta Business Suite
– Facebook
– Instagram
– Google My Business
– Tiktok
– YouTube
– CRM (Go High Level preferred scheduling tools for publishing)
– Zoom

Qualifications:

– Minimum of 1 year of Social Media Management Experience for at least 3 clients.
– Preferably a bachelor’s degree in business, Science, Marketing, Healthcare Administration, or related field (preferably from an international university).
– Highly proficient in spoken and written English.
– Experience with digital marketing, marketing automation, and CRM tools.
– Strong technical aptitude- Preferably experience in dental, medical or healthcare.
– Ability to work independently and collaboratively.

Discover an Exceptional Opportunity:

Whilst we are a small business, we are very intentional in everything we do. We will be the #1 Dental Marketing Agency in the world. We will grow our People and our Contributions to society as a team. We Value innovation, world class delivery, connection, impact, heart and contribution. Our Keys that drive our thinking are trust, ease, care, excellence, magic and efficiency (in this order).

At the heart of our business is a commitment to our Values and Keys. We believe that everyone should love coming to work and truly be a part of something exceptional, where your contributions go beyond just fulfilling job duties. Here, you’re not just staff; you’re a respected member of our collaborative team. We thrive on ownership, allowing you the freedom to innovate and take charge of your projects, and driving excellence in everything we do.

In our workplace we ensure:

Respect and Recognition: Be a valued team member in an environment that listens, appreciates, and acknowledges your unique contributions.
Tools for Success: We provide the necessary tools and equipment, ensuring you have what you need to excel.
Support for Your Well-being: Your health and well-being are paramount. Feel comfortable taking time off when you need to rest, recover, or simply take a break.
Growth and Development: Expect regular, constructive discussions about your performance and career aspirations, supporting your growth every step of the way.
Inclusivity and Fun: Join a workplace that is not only equitable and challenging but also welcoming and engaging. We celebrate diversity, encourage creativity, and believe that every day should include moments of joy and fun.

If this sounds exciting to you, please submit a CV and example of how you have achieved each of the above 4 Success Factors with your prior work experience.

Looking forward to getting to know you, creating magic and having fun.
LC