We’re a small team with really big ambitions, both for what we want to achieve and the culture we’re building. We want to create a people-focused company, harnessing the power of empowered and engaged teams. As we scale we want people to really own what they do and be given the autonomy and freedom to make mistakes, learn, and create something meaningful.
We all work incredibly hard because we really care about what Seth Media represents and stands for – we’re looking for exceptional people who are proactive, hungry to learn and want to put their pride in our collective achievements.
We believe that having diversity in age, background, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective will make us an infinitely better company.
Creating a more interconnected, enriching, and trustworthy world through seamless online commerce is at the heart of everything we do.
When you come for an interview with us, ask us about the six steps of leadership, 80/20, our Why, and what we stand for.
We’re a rapidly expanding e-commerce company that specializes in dropshipping, primarily from China. With our business booming on Facebook, we’re on the hunt for a passionate and dynamic individual to engage effectively with our Facebook advertising global audience.
Roles & Responsibilities:
Community Engagement:
Actively engage with users in the comments, likes, or shares of our ads.
Address customer queries, feedback, and complaints in a professional manner.
Maintain and uphold the brand’s voice and image in all interactions.
Escalate and report critical issues or feedback to the relevant departments.
Monitor community sentiment, providing regular feedback to the marketing team.
Translation & Communication:
Utilize translation tools to interact with audiences in various languages, ensuring clear and accurate communication.
Maintain a high standard of written English for global and internal communications.
Qualifications:
Bachelor’s degree in Marketing, Communication, or related field.
At least 1-2 years of experience in social media advertising or community management.
Proficient in English, both written and spoken. (Mandatory)
Familiarity with translation tools and software. (Desirable)
Strong analytical skills, with the ability to interpret data and provide insights. (Mandatory)
Exceptional communication and interpersonal skills. (Mandatory)
Passionate about e-commerce and digital marketing.
Benefits:
Health insurance, Work-from-home options, Training and development opportunities, Overtime, and Differential Pay.
How to Apply:
Interested candidates, please send your updated CV, along with a cover letter detailing your experience related to the role, to . Use “Application for Social Media Engagement Specialist” as your email subject. Application deadline: 25th October, 2023
If you are comfortable with being in front of a camera, please send us a video of you answering the following:
*** Alternatively include the answers to these questions in the body of your email ****
– Describe a time when you had to deal with a particularly challenging customer or user interaction on social media. How did you handle the situation, what was the outcome, and what did you learn from the experience?
-Can you recount a time when you were faced with rapid changes or unexpected challenges in a previous role? How did you adapt and what strategies did you employ to overcome those challenges?”
-Describe a situation where you had to communicate with a customer or user in a language other than English. How did you ensure accuracy in your communication, and what tools or strategies did you employ to maintain clarity?
-With the ever-evolving landscape of social media tools and platforms, how do you stay updated and ensure efficient use in your role? Can you provide an example of a tool or platform you recently integrated into your workflow and the benefits it brought?
APPLY FOR THIS JOB:
Company: Seth Media AS
Name: Seth Media Recruitment
Email: