Social Media Manager

We are looking for a talented social media manager to administer our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company in a cohesive way to achieve our marketing goals. As a social media manager, we expect you to be up to date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively. Ultimately, you should be able to handle our social media presence, ensuring high levels of web traffic and customer engagement.

We are a Credit Restoration Company based in the United States. We dispute consumer reports for our clients. These disputes include charge-offs, credit cards, debt collections, loans, foreclosures, bankruptcies, judgements, and other related accounts on the client’s credit reports.

Key tasks and responsibilities

• Social channel management: managing the company’s presence on various social networks, such as Facebook, Instagram, Twitter, and LinkedIn
• Content curation: sourcing or creating content that is engaging, relevant, and in line with the brand image
• Community management: responding to comments from followers or customers on owned channels to build relationships and foster engagement.
• Monitoring and analytics: tracking conversations related to the brand on social media sites to gain insights into customer attitudes and preferences
• Campaign planning and execution: devising campaigns that promote product launches or seasonal sales events on social platforms; playing a pivotal role in developing social media strategies for growth
• Analytics reporting: collating data points from all sources—including web traffic referred from social sites—then producing regular reports detailing successes and areas for improvement.
• Content creation: developing creative ideas which engage followers on multiple social
• media channels; creating original content (e.g., graphics, videos) for each platform
• channel optimization: using various social media management tools to ensure posts are optimized for maximum reach; regularly testing new strategies for community engagement.
• Knowledge of digital marketing trends: familiarity with the latest social media trends and knowing how to use them for business growth
• Strong communication skills: the ability to communicate effectively with followers and customers to build relationships and increase engagement
• Strategic planning abilities: knowing how to plan and implement successful campaigns across multiple channels
• Time management skills: the ability to stay organized and manage time effectively to ensure tasks are completed on schedule
• Copywriting skills: the capacity to write effective sales copy and create compelling content that informs and entertains audiences
• Creative thinking: the talent to come up with innovative marketing ideas for content and campaigns
• Basic design skills: having an eye for detail and the capacity to create aesthetically pleasing visuals such as infographics or videos
• Understanding of sales principles: knowing how to use social media channels to drive sales and generate leads; being able to apply simple sales techniques
• Analytical understanding: the capacity to interpret data correctly to inform campaigns and measure results
• Familiarity with analytics tools: knowledge of the most popular analytics platforms (e.g., Google Analytics) and how to analyze data from those sources
• Customer service experience: having prior experience handling customer inquiries and complaints on social media
• Experience with social media tools: knowledge of the most popular social media management tools and how to use them to optimize posts

Qualifications
• Experience as a social media manager or a similar role ( 3 years of experience)
• Experience in creating social media strategies 3+ years of experience
• Knowledge of best practices for social media platforms such as Facebook, Twitter, Instagram, LinkedIn, Pinterest, etc.
• Excellent verbal and written communication skills
• Craft engaging content
• Organized and able to multitask
• Language: Proficient English (Required)
• Job Type: Full-time
• Education: bachelor’s degree in marketing, digital marketing, internet marketing or related field
• Prior experience as a copywriter
• Prior experience as a content manager
• Experience: Intermediate – 3 years (Required)
• Pay: Commensurate to experience

Interested Candidates please respond to the below questions:
-Do you have experience in social media content across the following platforms – Instagram, LinkedIn, FaceBook and TikTok?
– Of all of the platforms available, which do you have the least or weakest experience with?
-When looking at social media platforms, what would you do differently that would make a noticeable difference?
– Do you have access to internet? If so, what is the speed of your wi-fi?