Social Media Manager

Do you love digital marketing and using media to tell a story? Do you get excited when people click on your posts? Do you love to provide great customer service to customers? Do you have creative design skills?

If you do, we’d love you to join our e-commerce brand in the gaming industry as a social media manager. You will be responsible for:
– creating 3-4 weekly organic Meta posts (Facebook/Instagram).
– responding to customer posts, emails and live chat.
– replying to customer reviews on Trust Pilot.
– preparing two blog posts per month.
– basic order management in Shopify.
– ad hoc graphic design tasks.

Over time, you’ll assist with creating monthly blog posts, basic order management in Shopify and graphic design tasks for the website. You’ll have a lot of autonomy to manage your role, and we’ll support you with training on the NICE TO HAVE skill list (see below). We’re looking for a long-term employee.

These are the MUST HAVE skills we want you to have:
– Content creation & graphic design skills.
– Experience creating engaging social media and digital media content.
– Organised and diligent.
– Excellent written and verbal English communication.

These are the NICE TO HAVE skills:
– Customer service experience – responding to customer emails, social media posts, live chat etc.
– Order management in Shopify or Amazon.
– Content writing for blog posts.

About Us
We’re a 4+ year-old online business selling in Australia through Shopify and in the USA on Amazon. We are a small family team, but we punch above our weight. The business owner has been running successful small businesses for 15+ years.

When you apply, add our special code THRONE to the start of the subject line.

Be sure to include a link to your CV and portfolio and address the MUST HAVE skills criteria.