Social Media Manager/Assistant

C2(Advanced/Mastery) level of English is required!
If you like talking to people and helping them find solutions then this job is for you.

Job Title: Social Media Manager/Assistant

Location: Remote

Job Type: Full Time, with 8 hours of work to be completed per day, 7 days a week

Salary: 1000$-1400$

Job Summary:

We are looking for a Social Media Manager/Assistant with outstanding English language skills to join our team. The candidate has to take care of customer service and be able to provide prompt and professional responses to all customer inquiries.

Responsibilities:

• Respond to customer inquiries in a timely manner via chat

• Process customer orders and payments quickly and accurately

• Resolve customer complaints and inquiries in a professional and courteous manner

• Monitor customer satisfaction levels and suggest appropriate changes to improve customer experience

• Update customer account information as needed

• Maintain customer database and track everything in excel sheets

Requirements:

• Proven ability to communicate effectively in English; C2(Advanced/Mastery) Level is a requirement

• Excellent written communication skills

• Ability to work independently with minimal supervision

• Proficient in the use of computers and customer service software

• Ability to multitask and prioritize tasks

Questions:
Please answer the following questions in your application (the more details you give us the better)
Your application will not be taken into account unless you respond to the questions presented below in a satisfactory manner.

• Is your English Level C2?
• Are you a fast thinker and a multitasking-person?
• Are you good at convincing people?
• Would you consider yourself as a confident and independent person?
• Do you have good problem solving skills and written communication skills?
• Do you have experience as a Social Media Assistant/Manager?
• Can you work 7 days a week and 8 hours a day?