Social Media Manager/ Cusomer Service

Looking for a creative, organized individual to help with managing our social media channels and customer service inquiries.
We are a smaller, but fast growing brand that sells primarily to women between the ages of 24-45.

As our Social Media Manager, you will:

-Craft compelling and engaging content that will engage, inspire and educate our community.
-Be the voice of the brand on social media platforms and engage with our community.
-Stay ahead of the game with the latest social media trends and tools.
-Measure and analyze the success of our social media campaigns and use your findings to drive strategy.
-Work directly with the founder (that’s me!) to create content.
-Manage and execute our content calendar.
-Manage our brand ambassador/affiliate program
– Provide EXCELLENT customer service

The ideal candidate will have:

-A passion for social media and a creative flair.
-Experience with social media platforms (TikTok, Instagram, Facebook, Pinterest) and analytics tools
-An eye for design and the ability to create eye-catching graphics in Canva
-Great organizational skills

So, if you’re ready to join a fun, fast-paced team and take your social media skills to the next level, please apply!

Schedule: Schedule is very flexible. Only requirement is to meet regularly (once a week) with the team during MST business hours. Onboarding and initial 30 days may require more frequent meetings.

Location: Fully remote. All you need is internet, a phone and a computer. And a pulse. 😉

When you apply, please make the subject line of your message your favorite social media platform name.

Questions for applicants:

1. Can you tell me about a successful social media campaign you managed? What was the goal, how did you approach it, and what were the results?
2. How do you stay up to date with the latest social media trends and changes?
3. List experience managing social media accounts here. Please be as detailed as possible:
4. Which platforms you have experience with?
5. If you have accounts you manage or have managed, please link them. (Personal accounts are OK to list, as they show general social media skills.)