Social Media Manager for E-Commerce Brand

*PLEASE NOTE: We will not consider applications without a resume and portfolio attached. Additionally, due to the high volume of applicants we receive, we’re unfortunately unable to respond to everyone who applies, but you will hear from us within a week if selected to move forward. We encourage you to follow our LinkedIn page to be the first to know of other new job openings here: Click to view/company/pomelohq

**ABOUT US**
Pomelo places the best offshore talent with leading brands, startups, and agencies across the globe. We enable hard-working and ambitious talent to work remotely from their home countries, while gaining exposure into how the world’s top companies operate.

**ABOUT THE ROLE**
We’re looking for an experienced Social Media Manager that specializes in SMM for e-commerce brands. You’ll need to have exceptional design and creative skills with a proven track record of amplifying the social media presence, following, and engagement for an e-commerce brand. You’ll be creating content, executing campaigns, managing the community, researching trends, and regularly reporting results back to the team.

**KEY RESPONSIBILITIES**
– Develop and execute social media campaigns and schedules from scratch, ensuring brand consistency across all platforms
– Brainstorm and create/design outstanding content (images, videos/reels, written) for posting
– Create and implement a content calendar including giveaways, campaigns, collaborations, etc.
– Continuously track and measure key social media KPIs (impressions, follower growth, engagement, CTR, etc.), while providing regular reports to the team
– Optimize social media campaigns campaigns using A/B testing and analytics insights
– Provide outstanding community management by engaging with and responding to social media comments/questions in the brand’s voice and in a timely manner
– Stay updated with social media trends, best practices, and emerging technologies to continuously improve social media presence
– Monitor and analyze competitor activity on social media
– Perform ad hoc administrative, business operations, and special project tasks as needed

**QUALIFICATIONS**
– Bachelor’s degree in a relevant field
– 3+ years as a Social Media Manager for a DTC/Shopify/e-commerce brand
– Exceptional familiarity and knowledge with Facebook, Instagram, TikTok, LinkedIn, Twitter/X, etc.
– Solid knowledge of SEO, keyword research, Google Analytics, and Facebook Insights
– Deep experience using Adobe Creative Suite, Canva, content management systems (CMS), and social media management tools
– Experience with influencer and affiliate management is a plus
– Professional fluency in English with top-tier written, reading, and speaking skills
– Permanent access to a computer with reliable and high-speed Internet connection
– Ability to work in any US time zone, Monday to Friday (8 hours per day)
– Previous experience working the overnight/graveyard shift
– Nice-to-have: experience with Gmail and Slack

**BENEFITS**

– Competitive pay, always in US dollars
– Work remotely from the comfort of your home
– Health & wellness benefit
– Paid holidays and time off
– Performance and referral bonuses
– Global exposure to the world’s best companies