Social Media Marketing – Community

Social Media Marketer Wanted!
Are you passionate about wellness and relaxation? Are you known for your top-notch communication skills?
Masseuse Massage Chairs is seeking a Social Savvy Marketer to join our dynamic team and help us promote the ultimate relaxation experience through our life-changing massage chairs.

About Us:
Masseuse Massage Chairs is a leading innovator in the wellness industry, dedicated to enhancing the lives of our customers through cutting-edge massage chair technology. Our luxurious and advanced chairs provide unparalleled relaxation, stress relief, and rejuvenation. We believe in the power of wellness and are committed to delivering high-quality products that exceed our customers’ expectations.
Our objective is to create happiness for our team with a culture of positivity, growth, gratitude, and high performance. We live and breathe our company values:
Create Happiness!
Be honest, speak up, listen hard!
Create Solutions and own them!
Make the world better!
Hustle hard until we win!

About You:
You are an experienced Marketing Coordinator or Marketing Assistant looking for a new, customer based role where you can collaborate with and learn from a Marketing team of 3
You are able to think outside the box, an enthusiastic and innovative marketer, obsessed with the best
You are experienced and have a passion for online marketing or marketing communications
You have strong attention to detail
You are a relationship builder
You are flexible and embrace change within the business
You have an ability to multi-task, prioritise and perform effectively under pressure
You are able to seamlessly communicate with colleagues, peers, business partners

Role and Responsibilities:
You will understand the interests and needs of our social communities, engage with our customers, offer support and ensure that our platforms remain a positive and productive space. In other words, you’re the guardian of the vibe!
Having the ability to problem-solve effectively and efficiently is super important. You will have to navigate all sorts of surprising situations with grace and professionalism and be adept at finding solutions that satisfy our customers and align with our brand values.
You’re gonna be typing up a storm in this role, so the ability to clearly express yourself (and the voice and values of the brand) is absolutely essential.
Understanding the needs, concerns, and emotions of our customers will be crucial for building trust and rapport. And you will need to follow through on any community guidelines and policies to help ensure our online spaces feel welcoming and safe for all.
Develop and implement social community engagement guidelines
Moderate discussions and content on platforms such as Facebook, Instagram, YouTube and TikTok
Respond to community enquiries and feedback
Collaborate with marketing and support teams within the business
Analyse data to assess community engagement
Submit monthly reports on emerging social media trends
Monitor our retail partner social activity for compliance with brand guidelines
Work on general online marketing administrative tasks including maintaining our Google Business and Product Review profiles

Ready to Join Us?
If you’re ready to unleash your marketing prowess, fuel our brand’s growth, and make a real impact, we want to hear from you! Joining us in this role will provide you with:

Career Development – The business is rapidly growing and expanding into international markets… providing boundless personal growth and development opportunities!
Job enrichment – Plenty of opportunity to grow your career, develop your repertoire, and improve your skill sets.
Job Security – The business and team have never been busier, or more successful. One of Australia’s only high revenue, high growth Scale-ups, that’s already in profit!
Join us in our mission to bring well-being and happiness to the world. Become a part of Masseuse Massage Chairs family today!