About the Company:
TUSOL Wellness is a leading nutrition company with a rapidly growing e-commerce and wholesale business. We are dedicated to providing innovative wellness products that enhance the lives of our customers. As a customer-centric brand, we value authentic connections and creativity in all that we do. We are currently seeking a passionate and dynamic Social Media Community Manager to join our team and play a pivotal role in our brand’s growth.
Job Description:
In your role as Social Media Community Manager, you will play a pivotal role in embodying our brand’s customer-centric philosophy for our online community. Your expertise in managing Facebook groups and your authentic interest in health and wellness will be integral in elevating our community engagement. This position offers ample room for professional growth as we expand our team and further develop our community presence.
Key Responsibilities:
Content Creation
Grow social media following by posting creative and engaging social media content that reflects TUSOL’s brand identity and capitalizes on trending content across platforms.
Work alongside the CEO to develop monthly content calendar.
Plan and schedule content across various platforms, including Instagram, Facebook, Twitter, Tiktok, and LinkedIn.
Create visually appealing, engaging and informative posts, stories, reels and other multimedia content.
Video Editing
Edit and produce high-quality video content for different platforms, showcasing our products, behind-the-scenes content, and customer testimonials.
Ensure videos are on-brand and align with our friendly and customer-centric message.
Facebook Group & Community Management
Build a Facebook Group of individuals interested in health & wellness that have purchased our products
Monitor social media channels for comments, mentions, and messages.
Engage with our community by responding to comments and messages promptly, maintaining a friendly and helpful tone.
Foster a sense of belonging and community among our followers.
Address any negative comments or concerns with professionalism and empathy.
Email Newsletter & Blog Posts
Using the content calendar as our guide, create weekly email newsletters and blog posts that align with our brand’s voice
Educate readers on the latest news in the health and wellness industry
Reinforce our competitive advantage as a brand and why people should trust us and use our products
Embed affiliate links into the blog posts to create an additional revenue stream through each blog post
Customer Support
Provide exceptional customer support through social media channels, addressing inquiries and concerns with a customer-centric approach.
Coordinate with relevant departments to resolve customer issues and provide solutions in a timely manner.
Analytics and Reporting:
Track and analyze key social media metrics to measure the success of our social media efforts.
Adjust strategies based on data insights and feedback from the community.
Qualifications:
Proven experience in social media management, content creation, and community management.
Proficiency in video editing tools and graphic design software.
Strong understanding of social media platforms, trends, and best practices.
Exceptional written and verbal communication skills.
Customer-centric mindset with a friendly and approachable demeanor.
Strong problem-solving skills and ability to handle customer inquiries and issues effectively.
A creative mindset and ability to think outside the box.
Experience in running Facebook groups
A genuine interest in health and wellness
Why TUSOL:
Joining TUSOL means becoming a part of a passionate team that values creativity, customer satisfaction, and community engagement. You’ll have the opportunity to make a real impact on our brand and connect with our diverse and supportive community.
If you are a creative individual who is enthusiastic about representing a customer-centric brand focused on genuine health and wellness, we encourage you to apply and help us take our social media presence to the next level. Please email with subject line SMM for consideration, along with a video sharing your experience and why you’re a fit.
APPLY FOR THIS JOB:
Company: Laser Transfer Supplies
Name: Ilana Friedman
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