Social Media, Web Management & Admin VA

We are seeking a Superstar marketing and admin VA to join our growing Team. We are a marketing agency but also own our own e-commerce businesses.
The superstar VA will be a skilled Team member to support our social media and content creation efforts, plus help manage the administration side of our online businesses.

OVERVIEW
– The ideal candidate will have experience scheduling social content across multiple platforms, creating static graphics using Canva, and preferably some video editing skills.
– This role will primarily involve managing social media scheduling for several businesses, creating engaging content, and ensuring timely delivery of scheduled posts.
– The role will also require working with suppliers and customers online for our online stores through email/phone correspondence and helping manage Newsletter marketing and data drilling to expand our reach.
– All websites we work on are built on WordPress or Shopify, so experience on these platforms is desired, or similar platforms.
– We also have an Amazon store in AU and USA, so we will require our Superstar to help work on that platform as well.

KEY RESPONSIBILITIES
– Assist with video editing tasks as needed, including basic editing, adding captions, and optimising video content for social media platforms.
– Collaborate with the marketing team to develop content calendars, brainstorm ideas, and execute social media campaigns.
– Monitor social media channels, engage with followers, and respond to comments and messages in a timely manner.
– Stay updated on social media trends, best practices, and platform changes to ensure content remains relevant and effective.
– Provide regular reports on social media performance, including key metrics such as engagement, reach, and follower growth.
– work with the marketing team on newsletter content research and image collection
– update / create the SOPs for various parts of the business
– data mine for new opportunities for the online stores
– manage email correspondence for the online stores in a timely and courteous manner

QUALIFICATIONS
– Experience managing social media accounts for businesses or brands.
– Working knowledge Canva.
– Working knowledge of a newsletter system (we use Mailchimp and Klaviyo).
– Knowledge of scheduling tool for social media (we use Later, Meta and Zoho)

EXPERIENCE
– Proven experience as a Virtual Assistant or similar role, with a focus on social media management, email marketing and content creation.
– Proficiency in scheduling social media posts.
– Graphic design skills with experience using Canva.
– Basic video editing skills.
– Excellent written and verbal communication skills, with the ability to write engaging copy utilising specific ChatGPT prompts for social media posts and newsletters.
– Organised with strong attention to detail and the ability to manage multiple tasks and deadlines.
– Experience working with different supply funnels, eg B2B, B2C.

OTHER EXPERIENCE / QUALIFICATIONS BENEFICIAL
– Knowledge of additional design tools or software beyond Canva.
– CRM database
– Amazon listing and Store management

WHAT WE REQUIRE OF OUR SUPERSTAR
– Creative mindset.
– Ability to work independently with minimal supervision.
– A natural rapport and relationship builder, at all levels
– Solutions oriented, proactive and productive.
– Proven willingness to learn.
– Computer literate – Microsoft Office, Word, Excel, Outlook/Email, Gmail suite – generally cloud savvy
– Exceptional organizational and time management skills

INHOUSE REQUIREMENTS
We require that our superstar be set up with 2 screens, even if that is a laptop and monitor screen.
Due to the sensitive nature of content for our businesses and clients we work for, we may need to employ a VPN feature, but will need to work that out.
This is a part-time role to start with, envisioning more hours as the role and businesses grow.