Assist us, an Unskilled Home Healthcare agency based in eastern standard time in the United States with writing SOP for our business across a number of different functional areas. We currently have 5 people full-time in the office in EST in the USA, and we have two others that working remotely.
You must be available to do Zoom or Team video calls during weekdays of United States Eastern Standard Time – 8am to 4pm.
About You
* You are detail-oriented
* You have a systematic way of thinking and love create Standard Operating Systems.
* You see things in a logical, flowchart perspective?
* You have had plenty of experience with using Lucid to document the flow of information and procedures.
* You enjoy collaborating with team members to create SOPs that they find easy to understand and use.
Responsibilities
* Conduct interviews with team members via Zoom to understand and document various processes.
* Utilize AI transcription tools to accurately transcribe the Zoom calls.
* Analyze the transcribed notes to thoroughly understand the processes demonstrated by the team members.
* Recreate and record the demonstrated processes using and
* Develop comprehensive and easy-to-follow SOPs based on the recorded processes using our standard format.
* Collaborate with team members and management to ensure the SOPs accurately reflect the desired processes and outcomes.
* Maintain and develop our master list of Standard Operating Systems in Airtable.
* Using charting software to document flow charting of our processes..
* Provide training and support to team members in the implementation of the SOPs.
About Us
Our story is a little different. Our business was started in 2016 by a New Zealander. Being from New Zealand means we do things a little differently, in a good way.
At Zeabe, we believe that life is about living, not just existing. We make sure that our customers deserve the dignity of care in the comfort of their own home. The way we do that is by delivering the best care to clients in the communities we serve. Zeabe is an Unskilled Home Healthcare Agency operating out of Delaware USA looking to develop our systems to support the development of our Delaware business, and our franchisees as we begin to franchise in Q1 of 2024.
IMPORTANT NOTE: Please provide a link to your CV, Personality Profile, and an English Comprehension Test Results. Response without a link to a CV will not be considered, as I have no way of understanding the relevancy of your experiences and skills.
APPLY FOR THIS JOB:
Company: The Well Recruiting Solutions
Name: Mike Doughty
Email: