SPANISH Medical Virtual Assistant – Multiple Positions Available!

*** ONLY APPLY If you have Optical knowledge and experience. ***

In order to be considered as a potential applicant please start by filling out this first
G O O G L E F O R M — > Click to view/oDyunawxD21BrJHX6

We will ONLY accept applications via Google form above.
We will reach out to you within 3-5 days if we see you fit the requirements.

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Please record a 1- minute video introduction of yourself, upload it to google drive, and ensure it is shared with “anyone with the link”. Copy the link, then paste it in the field below.

Points to talk about in your Video Introduction.
1. Brief information about yourself.
2. Your previous experience as a Medical Virtual Assistant.
3. What are your Top 3 skills in the Healthcare Industry.
4. Why do you think you’re a good fit for this position?

IMPORTANT:

On your video, please have a quality working headset, a fast Internet connection, good lighting, clean professional-looking background, and casual office attire. This is the video profile that we will endorse to the client.

*** Please follow video file name format – LAST NAME, FIRST NAME – Video Introduction ***
(DELA CRUZ, PEPITO – Video introduction)

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Bilingual English & Spanish Medical Virtual Assistant Job Post Template

Job Description

Portiva started in 2009 with our mission to help Doctors and Medical Practitioners manage their practices better. Since then, Portiva has grown from a 3-person operation to one of the largest and most successful Medical and Dental Staff Providing Companies in the United States.

We are looking for an experienced Medical Virtual Assistant to provide administrative support to US-based doctors, nurses, or other healthcare professionals in their clinical practice. The candidate should have fluency and comprehension in the English and Spanish languages, providing excellent patient care service through calls and emails.

As a Medical Virtual Assistant, your tasks could include patient scheduling, prescription refills, insurance verification, medical billing, and maintaining patient medical records. For this role, a strong Internet connection is required, along with experience using communication tools like Skype.

Ultimately, you should be able to handle administrative tasks and deliver high-quality work under minimum supervision.

This is a full-time position, 30/40 hrs a week
The rate is $7 an hour or Php 45,000 to Php 61,000+ per month

Responsibilities
S P A N I S H Speaking Virtual Assistant – Customer service background with medical experience is preferred

Managing inbound and outbound calls to and from patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification (maintains great phone etiquette)
Obtaining medical history; Navigating through different EMR (Electronic Medical Records) systems such as “Cerner, Epic, AthenaNet/AthenaHealth, NextGen”, Practice Fusion, Kareo, EClinical Works
Verifying the healthcare insurance coverage and eligibility
Providing administrative support which includes (data entry, appointment scheduling, email management, record management, and time-keeping)
In charge of health promotion, explaining care plans, admissions, new patient intake, and front-desk triage
Establishing a professional relationship with medical professionals and patients; Acts as a primary liaison between patients and providers
Strict adherence and compliance with the HIPAA policy
Medical Scribing
Medical Billing

Requirements and skills
Degree in medical and health sciences
Excellent English/SPANISH speaking skills (both oral and written proficiency)
At least 1-2 years of experience in a medical-related background, Worked previously as VA in a medical setting or Worked locally at a Doctors’ office.
Experience in US healthcare and Medical scribing is a plus but is not required
HIPAA Certification is a plus
Proficient computer skills, including Microsoft Office Suite and/or G Suite and other technology tools
Able to manage time effectively and efficiently
Able to organize and manage large amounts of files, tasks, schedules, and information

Good luck!