Job Description:
As a Spanish Medical Virtual Assistant in our Ophthalmology center, you will play a vital role in providing efficient administrative support and enhancing patient care delivery. Your responsibilities will include:
1. Patient Communication: Communicating with Spanish-speaking patients via phone, email, or virtual platforms to schedule appointments, provide information about procedures, and answer queries regarding eye health.
2. Appointment Management: Coordinating and scheduling appointments for patients, ensuring proper documentation and adherence to the clinic’s schedule.
3. Medical Record Maintenance: Managing electronic medical records (EMRs) for both Spanish-speaking patients and non-Spanish Patients, updating records with accurate information, and ensuring compliance with data protection regulations.
4. Translation Services: Providing translation services during medical consultations and procedures for Spanish-speaking patients, ensuring effective communication between healthcare providers and patients.
5. Administrative Support: Assisting in administrative tasks such as billing, insurance claims processing, and inventory management to ensure smooth clinic operations.
Education: Offering educational materials and resources in Spanish to patients, explaining treatment plans, medications, and post-operative care instructions as needed.
: Collaborating with healthcare professionals, including ophthalmologists, optometrists, and nurses, to facilitate seamless patient care delivery and maintain high standards of service.
Requirements:
– Proficiency in Spanish and English, with excellent verbal and written communication skills in both languages.
– Experience in a medical or healthcare setting, preferably in ophthalmology or a related field.
– Strong organizational skills and attention to detail.
– Familiarity with medical terminology and electronic medical record systems.
– Ability to multitask and prioritize tasks in a fast-paced environment.
– Compassionate and patient-centered approach to healthcare delivery.
Preferred Qualifications:
– Certification or training as a medical assistant or medical interpreter.
– Knowledge of medical procedures, conditions, and treatments.
– Experience working in a virtual or remote capacity.
– Familiarity with telehealth platforms and software.
Benefits:
– Competitive salary and benefits package.
– Opportunities for professional development and training.
– Flexible work arrangements, Permanent Work from home.
– Contribution to improving access to eye care for Spanish-speaking patients.
Join our team and make a difference in the lives of patients seeking quality eye care services in Spanish!
APPLY FOR THIS JOB:
Company: BrandLume Inc.
Name: HR Manager
Email: