Specialized Virtual Assistant

I need you available 9am-5pm PST.
Salaried position that will require responding unusual hours
growth opportunity in this leadership role.
Starting salary with 30 day evaluation for raise.
About Us: We are a forward-thinking company committed to excellence in [industry or mission]. We are seeking a highly organized and skilled Virtual Assistant with expertise in Canva, Notion, and Slack. The ideal candidate will have leadership experience in customer support and possess excellent English communication skills.
Responsibilities:
Organizational Support:
Manage and optimize digital filing systems using Notion.
Develop and maintain project management workflows.
Coordinate team schedules, meetings, and appointments.
Create and maintain detailed task lists and timelines.
Design and Content Creation
Canva Creation
Recruitment and Training
Training Module Creation and Organization
Social media strategize and data analysis.
Invoicing and Client Communication
Design engaging visuals and graphics using Canva.
Assist in creating marketing materials, presentations, and social media content.
Ensure all designs align with brand guidelines and objectives.
Communication and Collaboration:
Facilitate communication within the team using Slack.
Coordinate and lead virtual meetings and discussions.
Act as a liaison between team members, clients, and external partners.
Leadership in Customer Support:
Oversee customer support operations, ensuring high standards are maintained.
Train and mentor customer support team members.
Handle escalated customer inquiries and resolve issues efficiently.
Implement and monitor customer support policies and procedures.
Administrative Tasks:
Manage and respond to emails professionally and promptly.
Prepare reports, presentations, and correspondence.
Perform data entry and maintain accurate records.
Additional Duties:
Conduct research and compile data as needed.
Adapt to changing priorities and manage multiple tasks efficiently.
Perform other administrative duties as assigned.
Qualifications:
Proven experience as a Virtual Assistant or relevant role.
Proficiency in Canva, Notion, and Slack.
Excellent written and verbal communication skills in English.
Strong organizational and time-management skills.
Leadership experience in customer support.
Ability to work independently and as part of a team.
High level of professionalism and confidentiality.
Tech-savvy with a proactive approach to learning new technologies.
Preferred Qualifications:
Experience in [specific industry or field].
Knowledge of additional project management tools.
Basic graphic design skills.
Benefits:
Competitive salary based on experience.
Flexible working hours.
Opportunities for professional growth and development.
Supportive and collaborative team environment.
How to Apply: Interested candidates are invited to submit their resume, a cover letter outlining their qualifications and experience, and a video of themselves speaking in English to [email address]. Please include “Specialized Virtual Assistant Application – [Your Name]” in the subject line.
Application Deadline: [Date]
Equal Opportunity Employer: We are an equal opportunity employer and welcome applications from all qualified candidates. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join our innovative team and contribute to our mission with your organizational expertise and leadership skills!