Start ASAP! Full-Time Account Manager – Day Shift + Incredible Benefits!

Important Note: To secure an instant interview with our Managing Director, Gia, applicants need to submit at least 7 “apply points” through the platform. Applications with fewer than 5 apply points will not be considered.

Company Overview:
Elite Digital Campaigns (EDC) is a leading global sales and digital marketing agency that has been in operation for over five years. Led by our Managing Director, Gia, our virtual team of 10 based in the Philippines includes a project manager, account managers, writers, an email designer, a graphic designer, a web developer, a video editor, and a Media Buyer. Working alongside highly respected brands in the property, finance, and construction sectors across Australia, Asia, and Europe, our work culture embodies a proactive, collaborative, and fun spirit.

Remuneration & Benefits:
AUD 1,000 – 1,200 per month (depending on experience) + performance bonus
Hours: Full-time, 40 hours/week, from Monday to Friday (NO GRAVEYARD SHIFT)
After your 6th month with us:
Enjoy paid leave credits including a 2-week paid break during the Christmas season & 4 days off for Easter
A supportive work environment with ongoing training and development

Job Description:
We are looking for a proactive and experienced Account Manager to join our team. The ideal candidate should be a versatile generalist, adaptable, and resilient under pressure who doesn’t stress out easily. In this role, you will be the primary point of contact for our clients, managing daily account activities and developing long-term strategic relationships. Your expertise will help our clients achieve their goals through effective campaign management and exemplary customer service.

Key Responsibilities:
Build and maintain strong, enduring client and team relationships.
Act as the primary point of contact for all client-related matters.
Collaborate closely with team members to ensure accurate and on-time delivery of projects, maintaining the highest standards of work.
Proactively develop and execute solutions that preemptively address client needs, ensuring timely and successful delivery.
Clearly communicate the progress of initiatives to clients.
Generate regular updates and detailed reports on account status.
Provide support for complex client requests and facilitate issue resolution as required.

Qualifications:
2-3 years of robust experience in a digital marketing or sales agency.
Preferable a graduate with a Bachelor’s degree in Marketing, Business Administration, or Communication Arts
Experience with understanding Google Ads, Meta
Adept at using Canva
Excellent English speaking skills
Proactive: Always a step ahead, anticipating client and team members’ needs and proposing solutions before issues arise.
Analytical: Strong problem-solving skills with a strategic and data-driven approach.
Organised: Exceptionally detail-oriented with excellent time management skills and proven ability to manage multiple projects at a time
Adaptable: Thrives in a fast-paced environment and adjusts quickly to changing priorities.
Results-Oriented: Driven by achieving goals and continuously seeks ways to improve performance and outcomes.
Collaborative: Works well with cross-functional team members and values open communication and teamwork.
Communication Skills: Strong in customer service, with proven abilities in effective communication, negotiation, and presentations at all organisational levels, including executive and C-level.
Personal Attributes: Intellectually astute, reliable, consistently reachable during work hours, and a committed team player with excellent interpersonal skills.