Strategic Account Manager – Retail/E-Commerce

This position is an account manager / general manager role working US hours (9am-5pm EST) with our UK client who is looking to expand their home décor business in the US. This candidate will lead relationships with multiple retail buyers and brokers at Amazon, Fanatics, Dick’s Sporting Goods and Academy Sports to grow our client’s US business while managing the day to day running of the business with our client in the UK.

JOB RESPONSIBILITIES

– Develop and maintain strong relationships with key accounts to drive sales growth, meet sales budgets and objectives

– Oversee daily account management including sales, inventory replenishment, ecommerce content, cost models, and reporting. Manage operational needs end-to-end from sampling and production to distribution and delivery to meet customer expectations

– Continued proposal to the UK team to ensure the product range we are offering is tailored to the US with new and updated skus by knowing the US sports and home décor competitors and creating competitor analyses on cost, product and marketing/ecommerce placement.

KEY SKILLS

– Ability to communicate effectively with people of different functions and levels of seniority
– Able to thrive in a fast-paced, results-oriented environment.
– Proven strength in ability to grow sales and develop key account relationships through trust and integrity
– Ability to partner with team members through time-sensitive projects, managing processes to completion
– Superior analytical skills highly preferred
– Able to quickly articulate and communicates information, adapt effectively to audience
– Synthesize meaningful insights from data, opinions, or facts
– Ability to deliver time-pressured projects on-time and on-quality
– High energy style, flexible and adaptive, with the ability to work well in a fast paced environment

REQUIREMENTS

– Minimum 5 years in a sales or account management role to mass market retailers or e-commerce retailers
– Ability to work in a fast paced, results-based environment across multiple time zones.
– Flexibility to quickly adapt to change in priorities and act with a sense of urgency
– Advanced proficiency with Microsoft Word, PowerPoint and Excel
– Strong planning, negotiation and follow-up skills
– Ability to manage multiple tasks concurrently and execute under accelerated timeframes
– Strong organizational skills, with excellent attention to details and dates
– Creative with the development of new approaches for improved revenue potential
– Mastery in English, written and oral communication skills

WHO IS TAVERTY

Taverty is a go to market (GTM) Retail & CPG Industry Advisory helping companies expand their business through a customer centric approach. Our vision is to empower companies to achieve their growth goals by developing and executing tailored brand strategies that align with their unique value proposition and target audience.

– Customer Centric Approach: We put the customer first in everything we do. Listening to the customer’s needs and wants, and developing products and services that meet those needs. We work closely with our partners and customers to achieve common goals through a willingness to share ideas and challenge what good looks like.

– Delivering Excellence with Integrity: At Taverty, excellence is our guiding principle. We hold ourselves to the highest benchmarks of quality across all aspects of our work. Operating with integrity and ethical values, we foster an honest and transparent culture. Our steadfast commitment to surpassing customer expectations motivates our continual pursuit of service leadership.

– Innovation & Quality: Innovation and growth are integral to our vision. As we expand into new frontiers, our dedication to customers remains at the core. We relentlessly seek fresh opportunities for improvement, keeping quality and the customer experience a top focus. Even in times of immense change, we never lose sight of our most vital priorities.