Stripe Analyst

**About Us:**
We are passionate about delivering exceptional solutions to our clients and empowering businesses to thrive in the digital age. As a Stripe Expert, you will play a pivotal role in our finance and payment operations, ensuring seamless payment processing and exceptional customer experiences.

**Responsibilities:**

– **Stripe Integration:** Design, develop, and implement Stripe payment solutions across various platforms and applications.
– **Payment Gateway Management:** Oversee the configuration, monitoring, and troubleshooting of the Stripe payment gateway to ensure smooth and secure transactions.
– **Security and Compliance:** Ensure compliance with industry standards and best practices related to payment processing, data protection, and privacy.
– **Payment Optimization:** Analyze payment data and implement strategies to optimize payment success rates and reduce fraudulent transactions.
– **Customer Support:** Assist in resolving payment-related inquiries and issues from both internal teams and external customers.
– **API Integration:** Collaborate with development teams to integrate Stripe APIs into new and existing applications.
– **Reporting and Analytics:** Generate and analyze reports related to payment transactions, providing insights to stakeholders.
– **Stay Updated:** Keep abreast of the latest developments in Stripe, payment technologies, and industry trends to drive continuous improvement.
**Requirements:**
– **Expertise:** Proven experience in implementing and managing Stripe payment solutions in a business environment.
– **Technical Skills:** Proficiency in web development languages (e.g., JavaScript, HTML, CSS) and experience working with APIs.
– **Payment Knowledge:** Deep understanding of payment processing, fraud prevention, and chargeback management.
– **Problem-Solving:** Strong analytical skills with the ability to troubleshoot and resolve complex payment-related issues.
– **Communication:** Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
– **Team Player:** Collaborative and able to work effectively in a cross-functional team environment.
– **Adaptability:** Comfortable in a fast-paced, dynamic work environment and able to adapt to changing priorities.
– **Attention to Detail:** Meticulous with a keen eye for detail to ensure accuracy and precision in payment operations.
**Preferred Qualifications:**
– **Certifications:** Relevant certifications in payment processing and Stripe integration.
– **Experience with other Payment Gateways:** Familiarity with other payment gateways like PayPal, Braintree, or Square is a plus.
– **E-commerce Experience:** Previous experience in the e-commerce industry is beneficial.

**How to Apply:**
Please reply with your resume, cover letter, and any relevant work/portfolio links. In your cover letter, make sure to highlight your experience with Stripe and how your skills align with our requirements.