Support and Sales Representative

We are looking for a Customer Support and Sales Representative to come aboard our electrical services company and help us on our mission to make it easy to take care of a home.

Our customers will come to you with a problem they need to solve within their property. You will have to:

1. Diagnose and break down the problem.
2. Provide advice and service recommendations to solve the problem.
3. Schedule an appointment to carry out the services.

You will communicate with our customers through email, voice calls, and WhatsApp.

You will also have to:

A. Provide administrative support to managers and service teams.
B. Notify our customers about updates to their appointments.
C. Build and maintain a relationship with our customers.
D. Maintain clear notes on ongoing communications.

For a part of your first month, you will work together with us to learn how we currently carry out the work you will have to do.

For the entirety of your first month, we will be available to answer questions and provide guidance during your working hours.

We expect you to be able to carry out this role independently within one month.

If you want to apply for this job, please send us your resume and answers to the following questions:

– Tell us about your experience in a role where you had to communicate with customers.
– Tell us about your experience with repair, maintenance, or installation works.
– Let us know if you have any working experience in Singapore.

The working hours are 8:30 am to 6:00 pm (UTC+8) with a 60-minute break. We are in the same time zone as you. The working hours and days may be subjected to changes. Work schedule will be discussed with you beforehand.

Salary is paid once a month, and we provide 13th month bonuses and career advancements too.

If you have special requirements, please let us know in your message.

Thank you! 🙂