System Administrator

Job Title: System Administrator

Note: This position will start as a part-time role with the possibility of becoming a full-time employee after a successful trial period.

Job Overview:

We are looking for a System Administrator who has extensive experience and knowledge in Zoho CRM and Google Workspace. You will be responsible for connecting APIs, setting up dashboards and reports, and managing marketing campaigns through these platforms. You will also be in charge of maintaining and securing our IT infrastructure and systems. You should have a bachelor’s degree in computer science, information technology, or a related field.

You should also have a professional certifications or training such as Microsoft Certified Systems Administrator (MCSA) or Zoho CRM Certified Consultant.

Warming up email domains is one of the essential skills we are looking for in a system administrator. This skill means that you know how to send emails to a small and targeted list of contacts before launching a full-scale campaign. By doing this, you can establish a positive reputation with your email service provider and avoid being marked as spam.

As a system administrator, you will be responsible for ensuring that our emails reach the inbox of our prospects and customers. You will also be able to connect APIs, set up dashboards and reports, and manage marketing campaigns through Zoho CRM and Google Workspace.

Responsibilities:

System Configuration and Maintenance:
Install, configure, and maintain server hardware and software systems.
Monitor system performance and troubleshoot issues promptly.

Security Management:
Implement and maintain security measures to protect systems from unauthorized access.
Perform regular security audits and update security protocols.

Backup and Recovery:
Develop and maintain backup and recovery strategies.
Conduct regular data backups and test data recovery processes.

User Support:
Provide technical support to end-users and resolve IT-related issues.
Manage user accounts, permissions, and access rights.

Software Updates and Patch Management:
Implement software updates and patches in a timely manner.
Stay informed about the latest industry trends and security vulnerabilities.

Documentation:
Create and maintain detailed system documentation.
Develop and update IT policies and procedures.

Qualifications:
-Understanding of CRM (Zoho), Google Workspace, and cloud.
-Proficiency in enterprise email infrastructure setup and management.
-Proven experience as a System Administrator or similar role.
-Strong knowledge of system and network security principles.
-Proficiency in data management and server technologies.
-Excellent problem-solving and communication skills.
-Attention to detail is extremely important (Please put “Travel Zoho Admin Opportunity” as the subject/title in the email.)
-Can work on USA EST hours