Team Coordinator & Digital Prospector

You will be doing a variety of tasks:
– Handling inbound sales calls with a strong command of speaking fluent English.
– Provide quotes for residentials services to customers over the phone using BBS sales techniques and pricing
– Schedule commercial inspections for services for estimators
– Screen and pre-qualify every new assignment, direct calls, and assist clients
– Enter new losses/service requests into database with extreme accuracy
– Enter schedule tickets for next days work into scheduling system
– Coordinate project schedules with customers
– Coordination with other departments and office staff to complete projects, paperwork and keep the processes
timely for each project
– Project tracking reporting – This includes all schedules, appointments, and pulling daily production reports to
ensure projects are documented timely and distributing to team
– Monitor notes, documents, and photos in Dash to ensure team is following BBS (Brouwer Brothers) guidelines
– Assist the office, operations, and sales staff as needed
– Follow up on pending estimates per our procedures
– Complete, route and review forms, applications, and other paperwork within the company as it comes to your
attention
– Commenting, liking, and messaging people on social media (LinkedIn, Instagram, Facebook)
– Creating and writing engaging posts with photos
– Sending and responding to emails/messages on the owner’s behalf.
– Research Contacts and make LinkedIn connections using the owner’s profile.
– Being available to serve on our after-hour emergency call rotation.
– Living out our Core Values:
– Having strong desire to Serve.
– Being Open and Honest.
– Doing what you say you are going to do.
– Taking Pride in your work.
– Being an Ideal Team player who is Humble, Hungry, and Smart how they communicate and interact with their teammates.
– Understand, Want, and have the capacity to do their job.

Pay: TBD, this will depend on your level of skill

I am looking for a full-time employee with excellent English-speaking communication phone skills.

Working Hours: Because of the nature of the job your working hours will need to match our working hours Monday – Friday, 8am-5pm (UTC-06:00) Central Time (US & Canada).

About Brouwer Brothers Steamatic:
Brouwer Brothers Steamatic has over 50 years of experience in handling large loss and commercial property disasters, with world-class technology and proven leadership. Brouwer Brothers Steamatic is focused on building relationships with insurance companies, risk management firms, commercial and industrial property management companies, industrial hygienists, hospitals, and healthcare facilities across the Midwest.

To Apply for the job:
1. Change the subject line to “I Want to Work for You [insert name of the Owner of Brouwer Brothers Steamatic].
2. At the top of your message, write a few sentences on why you would like this position and why you are a good fit.
3. Under that, put the following, include the numbers to make it easy for me to read:
a. An article/post you wrote.
b. Your LinkedIn Profile if you have one.
c. Come up with an eye-catching description for this photo:
Click to view/scl/fi/m6aducin9nbyds0ot77gy/Click to view?rlkey=snk92hgxzdxmhtwdtz8plhxtv&dl=0
4. There will be a short Teams/Zoom call between us, and Video will be required.

Thank you.