Team Lead, Deduction Reconciliation Services

Who We Are:
Vividly is the leading modern trade promotion management (TPM) solution built by and for the consumer packaged goods industry. From campaign creation to deductions management and promotion measurement, we help brands manage every element of trade spend. With our easy-to-use platform and industry-leading experience, we pride ourselves on our ability to bring businesses to the next level.

Trade Promotion is an $8 trillion dollar problem that is ripe for disruption by an innovative SaaS startup.  In order to grow, consumer packaged goods (CPG) brands spend 20% of their topline revenue to get into retailers and promote their products within those retailers.  The problem is that today 70% of those promotions are not ROI positive.  This is because ROI is hard to track.  The industry operates on emails, pdfs, and xls spreadsheets. At Vividly, we’re solving this massive problem with exciting tactics including AI, Machine Learning, and Fintech and adding value to everyone in the chain. Some of our customers include brands you may use and love – Liquid Death, Amy’s, and Laird Superfoods.

Who You Are:
The Vividly Professional Services Finance team is a newly defined pillar of Customer Experience. We are looking to drive client value by providing financial support through distributor/retailer back-up retrieval, collections, and transaction processing. We are seeking a hardworking, bright, and energetic professional to join the Customer Experience team as a Team Lead, Deductions Reconciliation Services! If you’re a self-starter with an entrepreneurial spirit and technical aptitude, you’ll fit right in. This is an exciting opportunity to participate in and help shape our customer’s journey to the Cloud. We need someone who has lived on the front lines of Small to Midsize Business (SMB) helping these companies better understand, optimize, and analyze trade spend dollars.

What You Will Do:
Leadership and Team Management:
-Lead, inspire, and manage a dedicated team of Accounts Receivable Accountants, focusing primarily on the critical area of deduction reconciliation.
-Champion a culture of excellence, ensuring that all team members are aligned with the company’s goals and values.

Training and Development:
-Facilitate the onboarding and continuous mentorship of new team members, ensuring a seamless integration into the department.
-Empower team members through targeted training and professional development opportunities.

Performance Accountability:
-Oversee and ensure the timely and accurate completion of month-end close processes by your direct reports.
-Implement robust performance metrics to maintain high standards of accuracy and efficiency within the team.

Process Improvement and Standardization:
-Develop and refine standard operating procedures for various aspects of the Accounts Receivable department.
-Continually assess and enhance operational workflows to boost departmental efficiency and effectiveness.

Analytical Insights and Client Value:
-Analyze trends and identify opportunities to maximize client value based on the settlement of expenses.
-Proactively identify areas for improvement and recommend strategic enhancements to the deduction process.

Hands-On Engagement:
-Dive deep into operational details (“getting in the weeds”) to evaluate and determine the legitimacy of expenses, adhering to established procedures.
-Review of all month-end close submittals for your direct reports

Ad Hoc Analysis and Reporting:
-Provide support in ad hoc analysis and reporting, contributing valuable insights for decision-making.

Cross-Functional Collaboration:
-Assume a proactive role in achieving organizational objectives, embracing new and varied duties as required.
-Forge strong relationships within the Deduction Manager Services team, identifying and capitalizing on new opportunities for collaboration and growth.

What We Look For
MUST HAVE PEOPLE MANAGEMENT EXPERIENCE

Leadership Expertise:
Demonstrated experience in people management, with a proven track record of leading and developing high-performing teams.

Trade Promotion Management Acumen:
Significant experience in Trade Promotion Management, showcasing an ability to effectively manage and optimize trade investments.

Industry Insight:
Solid background in the Consumer Packaged Goods (CPG) industry, understanding its unique challenges and opportunities.

Financial Proficiency:
Extensive experience in deductions, collections, reconciliations, and general trade finance, demonstrating strong financial acumen.

Flexible Time Zone Availability:
Ability to work across multiple time zones including PST, MST, and EST (overlap with US working hours is critical).

Software Competence:
Prior experience with Trade Promotion Management (TPM) software is highly desirable.
Technical proficiency with SaaS products is preferred, including mastery of Excel, PowerPoint, and G-Suite.

Adaptability in Fast-Paced Environments:
Experience working in a start-up or rapidly evolving business environment, with a comfortable approach towards change and adaptation.

Communication Excellence:
Impeccable oral and written communication skills, enabling clear and effective interaction across various levels of the organization.

Growth and Customer-Service Orientation:
A keen eagerness to learn, coupled with a strong desire to serve customers and forge win-win partnerships.

Proactive and Agile Mindset:
Embraces a ‘Get Stuff Done’ (GSD) attitude, demonstrating initiative and a proactive approach in tasks.
Willingness to adapt processes and methods as the organization evolves, showing flexibility and innovation in problem-solving.

Additional Info
Vividly is not only committed to fostering a dynamic and inclusive work environment but also offers a comprehensive range of benefits to support and enhance your professional journey with us. Here’s a glimpse of what you can expect:

Competitive Salary: We ensure our compensation packages are attractive and commensurate with industry standards.
Remote Employment: Work anywhere in the Philippines, as long as you have a good internet connection.
Remote Setup Support: Receive a one-time reimbursement for remote work essentials like keyboards, mice, headphones, etc., to enhance your productivity.
Technology Tools: A company-provided laptop and the option to expense a second monitor to create your ideal workstation.
Healthcare Coverage: We cover 100% of employee healthcare costs, ensuring your well-being is our priority (note: dependents’ coverage is the responsibility of the employee).
Wellness Reimbursement: Monthly reimbursement for wellness-related expenses, including gym memberships, outdoor activity gear, self-care treatments, and more.
Referral Incentives: Earn referral bonuses for successful referrals to our open positions.
Cultural Engagement: Participate in diverse culture-building events, many of which include reimbursements, such as Lunch & Learns, Costume Contests, Gameshow Competitions, Chocolate Making workshops, and more.
Opportunities for Growth: We are a quickly growing startup and you can grow your professional career with us through various opportunities for professional growth!