Tech Specialist – Software & Computer Systems Support Specialist

We are seeking a highly skilled and tech-savvy individual to join our team as a Tech Specialist – Software & Computer Systems Support Specialist. The ideal candidate will have extensive experience in working with computers, installing applications and programs, troubleshooting, maintaining, and updating Windows PCs. Additionally, the candidate should have a solid understanding of managing software installed on Windows PCs and networks.

Responsibilities:

– Install and configure software applications on Windows PCs.
– Troubleshoot hardware and software issues on Windows PCs, providing timely and effective solutions.
– Perform routine maintenance tasks to ensure the smooth operation of Windows PCs.
– Update and patch Windows PCs to ensure they are running the latest software versions.
– Manage software licenses and ensure compliance with licensing agreements.
– Collaborate with IT team members to support and maintain Windows PCs and network infrastructure.
– Provide remote support via Remote Desktop for PCs with specific software installations.
– Communicate effectively with team members and end-users to understand and resolve technical issues.
– Document support activities and maintain accurate records of software and hardware configurations.

Requirements:

– Extensive experience in working with computers and Windows operating systems.
– Strong knowledge of installing applications and programs on Windows PCs.
– Proficient in troubleshooting hardware and software issues.
– Familiarity with maintaining and updating Windows PCs.
– Ability to manage software installations on Windows PCs and networks.
– Highly organized and detail-oriented with excellent time management skills.
– Ability to work well independently, as well as collaboratively within a team.
– Excellent written and verbal communication skills in English.
– Experience in managing Remote Desktops with specific software installations is a plus.
– Strong problem-solving skills and the ability to prioritize tasks effectively.

If you are a self-motivated individual with a passion for technology and possess the necessary skills and experience, we invite you to apply for the position. Join our team and become a valuable asset.

To apply, please submit your resume and a cover letter highlighting your relevant experience and qualifications. Only shortlisted candidates will be contacted for further consideration.