Technical Assistant and Data Base Management

Position Overview:
We are seeking a dedicated **Technical Assistant and Database Manager** to join our team. The ideal candidate will be responsible for learning and mastering our company’s software, managing and maintaining databases, and providing technical support where needed. This role requires strong proficiency in Excel and Google Sheets, the ability to work during US business hours, and excellent English communication skills.

Key Responsibilities:
– Learn and become proficient in our company-specific software applications.
– Manage and maintain database systems to ensure accuracy and efficiency.
– Develop and implement data management protocols and best practices.
– Create complex spreadsheets and reports using Excel and Google Sheets.
– Provide technical assistance to team members and troubleshoot issues.
– Collaborate with IT staff to enhance system performance and provide database solutions.
– Ensure data security and compliance with relevant regulations.
– Assist in training staff on new technology and database management.
– Perform regular backups to safeguard data integrity.

Qualifications:
– Strong command of Microsoft Excel and Google Sheets, including formulas, pivot tables, and data visualization tools.
– Ability to work during standard US business hours.
– Excellent verbal and written English communication skills.
– Proven experience in database management or a related field.
– Familiarity with database software, like SQL, is a plus.
– Detail-oriented with strong analytical and problem-solving abilities.
– Ability to prioritize tasks effectively.
– A proactive approach to learning new technologies and software.
– Team player with a positive attitude and strong interpersonal skills.

Education and Experience:
– Previous experience in a technical support, especially EspoCRM or database management role is highly desirable.

What We Offer:
– Competitive salary.
– Opportunities for professional growth and development.
– A dynamic and supportive work environment.

If you have a passion for technology, data management, and excel in a fast-paced environment, we would love to hear from you. Please submit your resume and cover letter detailing your experience and how you can contribute to our team.