Please apply for this job here: /job-openings/?gh_jid=4367361005
ABOUT SOURCEPASS
We are Sourcepass, an IT consulting company (MSP) that has been providing network support and solutions for our clients since 2001. We create and deliver innovative IT services, cloud computing, and security solutions that match the right technologies to specific industries and business strategies. We strive to provide top quality IT services to our clients so they can focus on the productivity and profitability of their business.
We have been named by Channel Futures as one of the world’s 501 most strategic and innovative MSP’s for the past 6 years and awarded Top Workplaces in 2020 and 2021 by Newsday! Pretty cool right? We like to think so!
WHY JOIN US?
At Sourcepass we are focused on growing our team members and giving the proper tools for success. We support and highly encourage professional development. We seek to be a cultivating environment for new ideas and suggestions with an opportunity to collaborate with world class team members.
We have an exciting opportunity to join our amazing team of 500+ staff as a Technical Product Manager.
Feel free to check out our website at to learn more about us!
POSITION SUMMARY
A Technical Product Manager (PM) is a Product Manager with a strong technical background that is typically focused on the more technical aspects of the product. A Technical PM works more closely with the engineering team than the business, sales, and marketing teams of the organization.
RESPONSIBILITIES
Identify pain points in the developer experience, and work with cross-functional teams to create a best-in-class experience for developers
This could involve building tools, creating documentation, improving API design, and more
Review user interviews, user testing and research to understand user behavior as they integrate with various Sourcepass products
Collaborate with cross-functional teams, such as engineering, design, and customer support, to ensure that the product is delivered on time and meets the needs of customers and developers
Develop KPIs and metrics to measure and track progress towards success and drive a cross-functional team to set qualitative objectives and quantitative goals
Work to deliver a delightful integration experience to our clients and other 3rd party developers enabled via APIs, SDKs, developer sandbox, libraries, sample code and other popular options in the developer toolkit
Collaborate cross-functionally work closely with engineering teams and stakeholders to understand their needs and requirements; translate them into a product vision and roadmap that aligns with the company’s goals
Stay informed about the latest trends and best practices in API design and development technology and use this knowledge to continuously improve the products
Be the subject matter expert for your functional area and the product suite
DESIRED SKILLSET/EXPERIENCE
Minimum of 5 years work experience in high-scale developer, enterprise or consumer facing products
Experience in managing the build of best-in-class enterprise APIs
Deep understanding of API design and developer experience best practices
You should be able to identify pain points in the developer experience and process and work with engineering teams to improve it
You are a learner, scrappy, take full ownership and thrive in a dynamic and ambiguous environment
Overall, the requirements for a PM for APIs and Developer Experience would be a mix of product management skills, technical expertise, communication skills, data-driven mindset, and leadership skills, with a focus on APIs and developer experience
Should be comfortable dealing with ambiguity and solve problems without hand holding
Should be comfortable using data analytics tools to arrive at hypothesis
Ability to manage multiple complex projects at various stages of product development simultaneously
Ability to find solutions to difficult problems quickly and effectively
Data driven, analytical and fully understand the diverse ways in which our ecosystem of products can be further adopted by our customers
APPLY FOR THIS JOB:
Company: Sourcepass
Name: Abeeda Vargas
Email: