POSITION OVERVIEW
We are looking for a highly organized and efficient Virtual Assistant who provides amazing support to our team + students, is great at setting up systems, and really enjoys playing with the tech side of things and ideally have a long-term relationship.
Supporting the business daily, you’ll be the first to jump on board, automate our processes, make tech recommendations to the team and adopt new tools or systems when needed.
Location: Our team is 100% remote
Key Areas of Focus:
• Setting Up Systems and Providing Program, Student, and Team support related to our software support.
• Setting up email + other automation to create ease in our program delivery
• Tracking Stats + Metrics
• Documenting tech processes
ABOUT OUR COMPANY
Alyssa Nobriga International is a Professional Development Organization that is expanding quickly. We want to be the gold standard and the leading coaching certification program in the world.
Our mission is to help people wake up to their inherent wholeness, to who and what they really are, and support them in living what’s most true in their hearts, creating a life they love.
We’ve doubled sales every year for the last five years and will continue to do so. If you want to grow with a company and share your gifts in service to changing people’s lives, we’d LOVE to hear from you!
If you are interested in this position, please apply and let us know why you’d like to work with us.
WE ARE LOOKING FOR SOMEONE WHO:
• Is a life learner + excited to learn new things
• Is resourceful – finds and presents solutions
• Commits to excellence in all they do
• Is a tech wizard who loves and offers stellar customer care
• Thrives in a fast-paced environment where new ideas and plans are constantly being added to the mix
• Is responsive to the team
• Is a self-starter, is highly motivated, and follows through
• Is incredibly organized, punctual, detail-oriented, and honors timelines
• Is available in Pacific hours, 9:00 am – 5:00 pm Pacific
• Is available around 25 – 40 hours per week, option to increase hours as we get to know each other (or can work into this within a month)
RESPONSIBILITIES
• Schedule, format, and send email campaigns inside of ActiveCampaign
• Automate data across systems with Zapier + Make
• Strategize and implement systems to help the company function more efficiently (Systems Set Up & Automation)
• Follow, create and update Standard Operating Procedures (and make recommendations for improvement)
• Track important company metrics and prepare reports
• Stay up to date with tech features and effective integrations
• Inform team and students about any tech changes and support as needed
• Test tech systems and ensure any errors are fixed immediately including set up and test tech for webinars, funnels, and any new systems
• Upload and embed videos to Vimeo, YouTube, WordPress
• Provide technical support for team members, students, and community
• Track software expenses + conduct tech audits to ensure we are effectively using tech platforms
• Set up the best tech customer experience available: Zoom, webinars, social media launches, whatever the newest + best is, find it and set it up with excellence
OUR TECH STACK INCLUDES:
• Google Drive, Docs, Sheets, and Slides
• Active Campaign
• Memberium
• Airtable
• Zapier + Make
• ClickUp
• WordPress
• Leadpages
• ThriveCart/ Stripe
• Canva
• Slack
Perks When You Join the Team
• Be part of a high vibe, fun team, and deep in the personal development world.
• Experience working in a fast-paced environment that is constantly evolving and coming up with new ideas on how to best serve our audience and students.
• You’ll get access to all the programs we offer for your own transformation and enhanced lifestyle.
• Work from anywhere. Our team is 100% remote.
If you are ready to meet the team… you can introduce yourself here:
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APPLY FOR THIS JOB:
Company: South Street Designs LLC
Name: Brenda
Email: