Technical Virtual Assistant

What is a Technical Virtual Assistant? You are someone who can help us develop and implement new technologies to streamline processes, increase productivity and help our business run smoothly. You are someone who is up-to-date on the latest tech trends and helps incorporate this into our business.

What will you get from working with us?
You will become among the most well trained and effective digital media buyers and creative people anywhere after having worked with us for 12 months on our global clientbase, working with the best creatives and cutting edge technology at your disposal.

About Us:
We are a creative media buying agency, focused on creative content production & paid advertising for ecommerce clients. Click to view/
We are launching our presence in Malaysia and are building the team, and are looking for passionate and creative digital media buyers.
Our clients include ecommerce companies in skincare, beauty, fashion, coffee, homeware, and FMCG and are based in UK, USA, Singapore and Australia, and Hong Kong.

Who are we looking for in your attitude:
You love data, tech, and are hungry for results. You get a thrill out of seeing different software integrate with each other seamlessly after you’ve set them up and develop automations.
You are highly detailed, and care about the success of small and medium businesses that you have a big impact on. You want everyone on your team to win by collaborating and having each other’s backs.

Experience:
– Experience in setting up and managing CRMS like Klaviyo, Hubspot adn ActiveCampaign.
– Experience in developing and implementing marketing automations using software like Zapier, Make or Go High Level.
– Experience in customer support apps like Gorgias.
– At least 2 years experience in digital marketing.
– Experience with running ads in Facebook/Instagram and Google Ads. Experience in running ads for Pinterest, Snapchat, and Tiktok is a BIG PLUS.
– Ability to create analytics reports using tools that include Report Garden, Google Analytics/Data Studio and in-platform analytics
– Experience working with Creative Strategists to produce content for marketing channels multi-media like photos, text, and videos. Some experience with Photoshop is required, and video editing is preferred
– Working knowledge of WordPress and or Shopify websites relevant to any advertising offer
– Experience in digital marketing and project management
– Ability to collate, organise, and analyse marketing data
– Experience in building reports and provide insights
– Experience using Asana for project management is preferred but not required
– Experience in tracking and pixel setup
– Experience in administration support and research
– Highly professional, with great initiatives and independent
– Other adhoc related tasks whenever required
– Experience in working in a marketing agency is a PLUS

This role’s primary responsibilities:
– You will be responsible for setting up CRMs like Klaviyo or Hubspot for clients.
– You will develop automations to streamline processes.
– You will be responsible for building & managing advertising campaigns in Facebook/Instagram Ads, Tiktok Ads, and Google/Youtube, Pinterest,
– You will analyse ad accounts across online channels and provide insights for A/B testing, landing page optimisation, account/campaign structure consolidation, and targeting
– You will also be involved in various tasks within digital marketing scope including:
– Landing Page creation
– Website updates including Shopify and WooCommerce
– Email marketing and marketing automation relevant to advertising promos that we will be doing for the client
– Pixel installation and other tracking setup
– B2B Lead Generation
– Assist in content production when needed
– Understand modern marketing automation tech and customer pixel retargeting, and leverage its power for our clients.
– Analyse current performance data and report on best performing assets and approaches and run split tests and other testing methods to continually improve client campaign performance.

Training provided:
We provide full training on the latest digital media buyer strategies including, Facebook, Instagram Ads, Google Ads, Pinterest Ads, TikTok Ads, and other relevant paid media channels –
– How to manage and implement email and marketing automation for maximum performance.
– How we research trends and identify patterns and insights in large datasets and be trained in the latest practices and winning strategist in rapidly changing digital marketing landscape.
– You’ll learn other marketing automation tools like Klaviyo, Hubpsot, ActiveCampaign and web applications like WordPress, Shopify, and all other associated reporting tools like Report Garden and project management tools like Asana.

Flexibility:
This will start as a contract position with an opportunity for full-time employment. You’ll be working from home on Singapore standard working hours, from 8am to 5pm.

Be part of a growing team:
Many businesses have struggled to grow during the global pandemic. However, since our client base are all online merchants, we’ve been able to stay strong and grow with new demand for our services and we are able to provide security for employees, and a stimulating environment to keep you challenged and learning new technology, systems, and staying creative to adapt.
We make sure our media buying team are trained in marketing and technology strategies that are at the cutting edge coming out of markets like the USA and Europe.

Applicant Requirements
– Minimum 2 years of relevant experience in digital advertising industry
– Hold a Polytechnic Diploma/ Bachelor’s degree (or higher)
– Knowledge of Advertising and media concepts is preferred
– Knowledge in digital advertising will be an advantage.

To Apply: Please fill out this form to start the application process: Click to view/VT5qPzh5TdkmBM4k8