Please Apply Here: /careers/49
Capitaltek is a dynamic and innovative IT company at the forefront of cutting-edge technology solutions. We are dedicated to helping businesses streamline their operations, enhance productivity, and achieve their digital transformation goals. As we continue to grow, we are seeking a talented and motivated Technical Writer to join our team and contribute to our mission.
Job Description
We are looking for a skilled and creative Technical Writer to join our IT company and support our portfolio of products and services. As a Technical Writer at Capitaltek, you will play a critical role in ensuring that our technical documentation, policies, training, and other written materials are accurate, clear, and user-friendly. You will work closely with our product vendors and technical teams to transform complex technical information into easily understandable content for our clients, partners, and internal stakeholders.
Key Responsibilities
• Create and maintain a variety of technical documents, including user manuals, guides, and training in the company’s Learning Management System (LMS) and online resources.
• Translate complex technical concepts into clear and concise content suitable for a wide range of audiences, from end-users to technical experts.
• Organize and structure content to ensure easy navigation and understanding.
• Ensure documentation complies with industry standards and best practices.
• Regularly review and update documentation to reflect changes.
• Conduct quality assurance checks to identify and correct errors or inconsistencies in documentation.
• Collaborate with the marketing, product management, and technical teams to create materials for internal and client use.
• Stay updated on industry trends and emerging technologies to ensure that documentation remains relevant and up-to-date.
• Collaborate with writing technology-centered books through research, planning, and gathering information.
Requirements and skills
• Bachelor’s degree in a related field (e.g., English, Technical Communication, Computer Science, or a relevant IT discipline).
• Proven experience as a Technical Writer in the IT industry.
• Strong understanding of IT and software development concepts.
• Proficiency with documentation tools and software, such as Microsoft Office, Confluence, LMS, or similar applications.
• Has expertise utilizing tools such as Trello, ChatGPT, Canva, Loom, and other similar applications.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced, cross-functional environment.
• Attention to detail and commitment to producing high-quality documentation.
If you are a passionate Technical Writer with a strong background in IT and a talent for translating technical jargon into user-friendly documentation, we encourage you to apply. Join us at Capitaltek and be part of a team dedicated to shaping the future of IT solutions.
APPLY FOR THIS JOB:
Company: Foreign Venture Group
Name: Rica
Email: