Telco Billing and Accounts

Are you a self-motivated team player?
Please read carefully and follow the instructions if you intend replying. If you respond after clearly not having read the posting we will consider you spam and mark your email as such.
We are a small Telco in Australia with a team of Australian and Filipino staff.
We are looking for an addition to the team. Someone with admin experience in customer service or billing.
What you need:
– Excellent English, with minimal accent
– Ability to work Sydney Australian hours
– self motivated
– Positive approach
– Team player who can help other team members to get the job done
– Ability to work and communicate without a script
– Quick learner, who can pick up on new systems and processes without constant reminder

Required experience includes:
– Dealing with Australian customers
– Email and phone etiquette
– A telco billing system where you understand telco services, usage charges, hardware charges etc
– Time management
– Project management
– using a web based phone system for taking and managing calls
– Attention to detail

Your additional experience might include tasks from the following:
– Zoho CRM & Desk
– Xero (think bookkeeping)
– Creating flyers and basic marketing and promotional materials (think Canva)
– Audio file editing (think Audacity)
– Data entry and QA of existing information (think CRM content checking)

Requirements:
– Quality internet service with backup
– Two monitors
– Quality PC or Laptop
– Headset

What we offer:
– Work from home
– 25000+ PHP per month during 3 month probation period with 13th month and paid holiday and sick/family leave
– Salary increases based on performance
– Multi-cultural team with Australian, Filipino and Indian/Pakistani staff
– Long term employment

Do you have what we need?
If so take the next step.
1. Reply to this email with a copy of your resume
2. Upload a recording introducing yourself, your experience and why we should hire you over any other applicant (try using this Click to view)
3. Tell me your favourite colour and if you are a cat or dog person.
4. When you would be able to start.
5. What your salary requirements are is PHP

Thanks