Overview: We are seeking a motivated and results-oriented individual to join our team as a Telemarketer for our Home Care Agency. As a Telemarketer, you will be responsible for generating leads and setting appointments with potential clients who are in need of home care services. Your primary goal will be to increase our client base and promote our services to individuals who may benefit from them.
Responsibilities:
1. Lead Generation: Conduct outbound calls to prospective clients from provided lists or databases.
2. Pitch Services: Clearly and persuasively communicate the benefits of our home care services to potential clients.
3. Appointment Setting: Schedule appointments for potential clients to meet with our home care specialists for further assessment and consultation.
4. Follow-Up: Maintain a follow-up schedule to nurture leads and move them through the sales pipeline.
5. Database Management: Keep accurate and up-to-date records of all leads, contacts, and appointments in our CRM system.
6. Customer Service: Provide excellent customer service by addressing any inquiries or concerns potential clients may have regarding our services.
7. Achieve Targets: Meet or exceed weekly and monthly targets for lead generation and appointment setting.
8. Collaboration: Coordinate with the sales team to ensure a smooth transition of leads and appointments.
Qualifications:
1. Previous Experience: Proven experience in telemarketing or sales, preferably in the healthcare or home care industry.
2. Excellent Communication Skills: Ability to articulate information clearly and effectively over the phone.
3. Persuasive Skills: Strong persuasion and negotiation skills to convert leads into appointments.
4. Resilience: Ability to handle rejection and maintain a positive attitude in a high-volume calling environment.
5. Organizational Skills: Strong organizational skills with attention to detail to manage leads and appointments efficiently.
6. Tech Savvy: Proficiency in using CRM software and other sales-related tools.
7. Empathy: Ability to empathize with potential clients and understand their needs and concerns regarding home care services.
8. Team Player: Willingness to collaborate with team members and contribute to the overall success of the sales team.
Other Requirements:
1. Perfect English speaking skills. Do not apply if you have an accent.
2. Excellent computer skills, including a high degree of proficiency in Word, Excel, PowerPoint and PDF Forms.
3. Strong writing skills
4. Working computer(s) with wired, reliable and high speed internet connection. (25mbps or higher)
5. Noise cancellation Headset with Microphone
6. Quiet home or office space
7. Familiarity with current technologies, like GSuite, Scheduling software, etc.
8. Excellent phone, email, and instant messaging communication skills
9. Excellent time management skills
10. Solid organizational skills
11. Great written communicator
12. Fast implementer and self-starter
13. Dependable and trustworthy
14. Detail oriented
15. Have a “get the job done” attitude
ABOUT ME
Here are few things you should know about me:
• I am a home care agency owner and we provide private duty home services for all age groups
• I move very fast & expect the people I work with to be the same way
• I am very loyal to my employees & treat them with respect
• I give bonuses for doing a good job (If the business makes money, you should too!)
• You can learn more about me here: /loudoun-county
ABOUT COMPENSATION
• Pay weekly or Bi-weekly
• We pay bonuses for great work
• We give pay increases based on performance
Congratulations you made it to the end! I look forward to learning more about you.
This is an ongoing position. I want to work with you for years, not weeks.
APPLY FOR THIS JOB:
Company: Spring Media
Name: Deepa Ramani
Email: