Temporary Telephone Enquiries & Viewings Assistant

Welcome to X1 Sales and Lettings

X1 is a dynamic and highly successful Property Letting and Sales company, established in Liverpool in 2011. After exciting business growth we have gone from strength to strength and now operate offices in Liverpool, Manchester in 2014, Leeds in 2017, and Kent in 2020. We pride ourselves on providing a high quality rental experience whilst building strong and lasting relationships with our tenants and landlords alike.

The Role – Your Focus and Contribution

This is a temporary position until Friday 20th September, however there may be an opportunity for the position to become permanent should a position arise.

As the Telephone Enquiries & Viewings Assistant you will be responsible for call answering and registering applicants on our internal software. You will work closely with the office based Enquiries, Viewings and Bookings Account Managers and guided by your Senior Account Managers who will delegate tasks accordingly.

You will be customer facing and ensure that all clients experience the highest level of care and customer service to ensure they have a happy living experience with X1.

What you will bring:

We want a highly organised individual, with an eye for detail, great self management skills, someone is proud of what they do and has a people friendly personality. We are looking for someone with a strong property background.

Essential requirements:

·Excellent telephone manner

·Getting things done – planning and organising

·Strong customer focus and excellent relationship management skills

·Quality and standards. Professionalism in both attitude and personal appearance

·Ability to communicate with excellence

·Passion, energy and confidence

We would be looking for a working schedule of Wednesday to Friday 9:00am -5:00pm (UK time) and Saturday & Sunday 10:00am – 4:00pm (UK time) at a rate of £5 per hour.

Access to a Windows computer is essential as our software will not work with an Apple computer.