We are experiencing exponential growth (over 600% in the last year) and are looking for the best- in class associates to join our team and support our Agents.
This is your chance to join a winning team, and one of the fastest-growing companies in the Ecommerce Ecosystem! An ideal candidate would be an effective communicator, a self-starter, and can motivate and easily engage with people.
COMPENSATION: $5/hour
PERKS AND BENEFITS:
– 100% REMOTE
– Paid time off
– Health insurance
JOB RESPONSIBILITIES:
– Participating in the TalentPop Onboarding Week Training via Zoom calls and being able to discuss the topics included in the training outline.
– Training the newly hired agents on Company Policies, Guidelines, Tools/Software, Resources, and other relevant topics that would help the newly hired employees prepare for the new role.
– Hosting one-on-one and group training sessions via Zoom calls with the agents on different tools/software e.g. Shopify, Zendesk, Gorgias, Re: Amaze, Freshdesk, etc.
– Creating new training materials and developing a training plan for the agents on different software and topics relevant to their roles.
QUALIFICATIONS:
– At least 2 years of customer service training experience
– At least 1 year of VA experience preferred
– Experience in any of the following tools: Gorgias, Shopify, Zendesk, Re: Amaze, Freshdesk
– Familiarity with HubSpot, , and other CRM tools
-Experience with Canva, Trainual App, and Loom (preferred but not required)
REQUIREMENTS:
– Laptop/Desktop with Ryzen 3 or Core i3 processor or higher
– Stable internet connection (at least 20 Mbps)
– A backup power and internet connection
We’re excited to have you! TO APPLY, COPY AND PASTE THE URL BELOW TO YOUR CHROME BROWSER TO MAKE SURE NO ERRORS WHILE FILLING OUT THE FORM.
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*Please make sure to upload your updated resume and a cover letter relevant to the job role.*
APPLY FOR THIS JOB:
Company: Chameleon Candle Co Pty Ltd
Name: Andrew
Email: