Transaction Coordinator

We are a Transaction Coordinator Team in the Bay Area, CA. We are looking for an experienced, l Transaction Coordinator who’s attention to detail and customer service are second to none! Our ideal candidate would thrive in a structured environment, have rapid problem solving ability and be highly responsive.

To be considered for the position, please make sure to send your resume and intro video or recording. Also, please note. You MUST HAVE RECENT TC EXPERIENCE PREFERABLY IN CALIFORNIA TO BE CONSIDERED. RATE TBD DEPENDING ON EXPERIENCE.

Primary Objectives:

Keep Agents and the team protected through compliance and document accuracy with a high level of detail.

Respond to all incoming client communications the same day within business hours

Audit all transaction files within required timelines with 100% touches up to date

Must have experience using KW Command, Skyslope, and other known RE Platforms. Must have experience using Glide, Open to close and MLS listings.

Manage the transaction process from contract to close.

Develop effective ways for better communication and increased customer satisfaction

Conflict resolution – think independently and be proactive. Get coaching from team members when stuck and do not give your agents the job back

Have RECENT Transaction Coordinator experience working with CA Agents, preferably in Norther California. Able to read and understand a CA Purchase Agreement.

Regular Work Activities

Managing all incoming calls & communications pertaining to transactions

CAR contract processing in Brokerage processing system, create timeline & document it in teams systems and perform signature audit

Communicate with clients, Agents, Lenders and Escrow throughout transaction regarding updates, timeline, initial deposit, signing and other account needs

Add fully executed Residential Purchase Contract to the brokerages system

Daily audit of files – reporting what was done

o Managing all pending contract files and ensuring proper touches/connection through file audit process. All files kept up to date and maintained with the highest level of customer service, communication, and expectations across all channels of the transaction. Co-op and agent spoken to twice a week, lender twice a week, title twice a week

Order Home Warranty, send Invoice to Escrow

Submit DA requests/Broker Demands. Verify with Agent(s) DA’s are correct prior to Close of Escrow submit to Escrow for disbursement.

The position will start part time for training purposes but will convert into full time.
We offer Holiday pay (10 days) after 90 day probationary period.
PTO after one year of Employment.