Transport Logistics Bookings Officer

At Dashmap Transport, we specialize in delivering efficient and reliable transportation solutions to our clients. Our team is dedicated to ensuring seamless logistics operations and exceptional customer service. We are seeking a Transport Logistics Bookings Officer to join our dynamic team and contribute to the success of our transportation services.

Key Responsibilities:
As a Transport Logistics Bookings Officer, you will play a pivotal role in coordinating and managing transportation bookings, ensuring the smooth flow of goods and services. Your responsibilities will include:

1. Receiving and processing transportation booking requests from clients via phone, email, or online platforms.
2. Coordinating with internal departments to allocate appropriate resources, such as vehicles and drivers, based on client requirements and operational capacity.
3. Ensuring accurate and timely data entry of booking details into the logistics management system.
4. Monitoring transportation schedules to ensure on-time delivery and resolving any scheduling conflicts or delays.
5. Liaising with clients and providing regular updates on the status of their bookings and shipments.
6. Collaborating with the dispatch team to optimize routes and allocate resources efficiently.
7. Addressing and resolving customer inquiries, concerns, or complaints related to transportation bookings.
8. Maintaining comprehensive records of bookings, schedules, and client communications.
Qualifications:
To excel in this role, you should possess the following qualifications:

1. High school diploma or equivalent; relevant certifications or coursework in logistics or supply chain management is a plus.
2. Proven experience in transportation logistics, bookings coordination, or a related field.
3. Strong organizational skills with the ability to multitask and prioritize effectively in a dynamic environment.
4. Excellent communication skills, both written and verbal, with a customer-centric approach.
5. Proficiency in using transportation management systems and software tools.
6. Problem-solving skills and the ability to make quick decisions to ensure operational efficiency.
7. Detail-oriented mindset and a commitment to accuracy in data entry and record-keeping.
8. Adaptability and a willingness to work flexible hours as needed.
Why Join Us:
By joining Dashmap Transport you will become an integral part of a dedicated team that values collaboration, innovation, and continuous improvement. We offer competitive compensation, opportunities for professional growth, and a supportive work environment.

If you are ready to contribute your skills to a thriving transportation logistics company, we encourage you to apply today!