Truck Dispatcher

Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as a Truck Dispatcher. As a Truck Dispatcher, you will play a vital role in coordinating the efficient transportation of goods by managing a fleet of trucks and drivers. Your exceptional communication skills and ability to handle multiple tasks simultaneously will be key to ensuring smooth operations and customer satisfaction.

Responsibilities:
– Coordinate and schedule the pickup and delivery of goods with truck drivers, ensuring timely and efficient transportation.
– Communicate effectively with drivers, providing instructions and necessary information regarding routes, delivery addresses, and any special requirements.
– Monitor and track the progress of trucks and shipments to ensure on-time deliveries, utilizing GPS tracking systems and communication devices.
– Address any unforeseen delays or issues during transportation, such as traffic congestion or mechanical problems, by proactively identifying alternative solutions.
– Maintain accurate records of trucking activities, including driver logs, fuel usage, and mileage, ensuring compliance with regulations and company policies.
– Provide exceptional customer service by promptly addressing inquiries, resolving complaints, and maintaining positive relationships with clients.
– Collaborate with the maintenance team to schedule routine truck inspections, repairs, and maintenance to ensure the fleet’s optimal performance.
– Stay updated on industry regulations and requirements, including transportation permits, weight restrictions, and hours of service, to ensure compliance and avoid penalties.
– Generate reports on trucking activities, including delivery performance, fuel consumption, and driver productivity, for management review.
– Foster a positive work environment by promoting teamwork, open communication, and a commitment to safety.

Requirements:
– High school diploma or equivalent; further education or certification in logistics or related field is a plus.
– Proven experience as a truck dispatcher or in a similar role, preferably in the transportation or logistics industry.
– Excellent organizational and multitasking skills, with the ability to prioritize tasks in a fast-paced environment.
– Strong communication skills, both verbal and written, with the ability to interact professionally with drivers, clients, and internal stakeholders.
– Proficient in using computer systems and dispatch software to track and monitor shipments.
– Knowledge of transportation regulations, including hours of service, weight restrictions, and permits.
– Familiarity with GPS tracking systems and other transportation management tools.
– Exceptional problem-solving skills and the ability to make quick decisions under pressure.
– Detail-oriented with a strong focus on accuracy and maintaining records.
– Ability to work flexible hours, including evenings, weekends, and holidays, as required.

If you are a motivated individual with a passion for logistics and a commitment to delivering exceptional customer service, we would love to hear from you. Please submit your resume and a cover letter highlighting your relevant experience to Click to view
Subject line: Truck Dispatcher