Truck Dispatcher for the Growing Logistics Provider

Hello, Truck Dispatchers!

My name is Qasim Shahbaz and I’m an Ecommerce Supply Chain Consultant & the founder of NTMK Logistics.

About the company:

NTMK Logistics is a growing logistics provider, offering end-to-end supply chain solutions to customers around the world. Our company is built on the foundation of our experienced and dedicated team of professionals who are committed to providing excellent customer service, reliable delivery and cost-effective solutions.

Our team is highly skilled and knowledgeable in the areas of supply chain management, logistics planning and transportation management. We ensure that our clients’ goods reach their destination safely and on time.

About the role:

We are actively seeking experienced and passionate Truck Dispatchers to join our team! In this role, you’ll be responsible for seamlessly coordinating resource dispatch while playing a pivotal role in finalizing sales transactions. Key tasks involve efficiently managing resources, engaging customers throughout the sales process, and utilizing closing techniques to secure commitments. A strong emphasis is placed on clear and concise communication with both internal teams and external customers, adapting communication styles to different contexts. The ideal candidate should thrive in multitasking environments, demonstrate adaptability in dynamic situations, and possess a diverse skill set spanning both dispatching and sales.

This is a Full-time Remote position.

Requirements:

2+ years of experience in Dispatching and/or Sales roles in the Logistics industry, showcasing the ability to manage logistical tasks while excelling in customer engagement and deal closure.
Strong verbal and written communication skills.
Exceptional organizational abilities to effectively manage dispatching tasks, prioritize responsibilities, and coordinate resources efficiently.
Quick decision-making skills and efficient problem-solving abilities, especially in time-sensitive or emergency situations.
Familiarity with local geography to facilitate efficient route planning and resource dispatching.
Proficiency in relevant software and technological tools for dispatching operations and sales activities.
A focused and results-driven attitude, with a commitment to achieving sales targets and dispatching goals to contribute to overall organizational success

Responsibilities (but are not limited to):

Effectively dispatch and manage resources, including vehicles or personnel, ensuring timely responses and optimal utilization.
Engage with customers, guide them through the sales process, address inquiries, and utilize effective closing techniques to secure commitments and finalize deals.
Maintain clear and concise communication with both internal teams and external customers, adapting communication styles as needed for different contexts.
Make quick decisions and solve problems efficiently, especially in fast-paced or emergency situations that may arise during dispatching or sales processes.
Utilize knowledge of local geography for efficient route planning and dispatching, ensuring optimal resource allocation.
Build and maintain positive relationships with customers throughout the entire sales process, providing excellent service and addressing customer needs.
Provide regular reports on sales activities, conversion rates, and other relevant metrics to contribute to organizational performance evaluations.

Benefits:

Work with an existing talented and dedicated team
Work on exciting projects
Opportunity to grow both professionally and personally on this role
Completely remote schedule
Location independence

Please note that you’ll be held to high expectations and challenged. And you’ll also be supported in your growth in this role professionally as well as personally.

If this sounds interesting to you, please proceed with the application.

Kindly be advised that the recruitment process is being managed by Premier Media. For any further details or inquiries, please reach out to the Premier Media recruitment team, as they oversee all our hiring procedures.

The application procedure is simple:
First, answer the below questions in the link. Shortlisted candidates will be invited to perform a paid test project or a remote interview.

1st round questions link: Click to view/S2kfrDsjqbkLe6xJ8

Thanks and I look forward to hearing from you!