Underwriting Assistant

We are a rapidly growing insurance wholesale agency and seeking a highly motivated and experienced Underwriting Assistant to join our team. We are looking for a candidate who has a working knowledge or insurance agency experience with a passion for delivering excellent customer service and providing administrative support to our underwriters. The candidate must be available to work full-time during US EST hours.

As our Underwriting Assistant, you will play a vital role in connecting with our customers (independent insurance agents). You will be responsible for entering underwriting data into our policy management system, and identifying incomplete submissions for follow-up with the referring agent. Additionally, you may be tasked to handle calls to answer customer queries, process endorsements and cancelations, and assist the supervising underwriter with tasks as necessary.

To ensure success as an Insurance Associate, you should have a friendly and professional demeanor, very keen to details with excellent communication skills, and the ability to function independently with limited direct supervision.

Responsibilities:
• Entering data from applications into underwriting system
• Answering calls and responding to agent inquiries in a timely and professional manner.
• Accessing customer accounts and policy schedules with accuracy and attention to detail.
• Ensuring Underwriting and Billing email inquiries are responded to within one business day
• Assisting Underwriters with additional tasks as necessary.

Requirements:
• Excellent English communication skills, both verbal and written, to ensure clear communication with clients
• Self-starter with the ability to take initiative and work independently
• Keen attention to detail to ensure accurate information gathering and recording
• Available and able to work during our standard office hours from 9am-5pm EST
• Proficient in Microsoft Word, Teams, Outlook, and Excel for data entry and document management
• Typing skills of at least 50 WPM to efficiently handle client requests and inquiries
• Must have at least i5-7 processor or its equivalent and noise-canceling headset to ensure high-quality call connection
• Open to serious candidates who want a full-time, long-term position with reliable internet and power connection
• Insurance underwriting experience a plus!

Benefits:
• SSS, PhilHealth, Dental, and Internet Reimbursements
• All weekends off
• Annual increases or bonus payments
• Paid time off
• Paid Holidays (US Holidays)
• 13th-month pay

We value our employees and believe in investing in their growth and development. As such, we are looking for candidates who are committed to a long-term relationship with our company. If you are interested in this position, please reply and tell us why you are the best fit for this position based on your experiences, competencies, and English skills.