Senior B2B Account Executive – Sales
A rare opportunity exists to join Shimmer Glass and Pressure Cleaning a leading facilities management company in Australia in a work-from-home capacity as part of a close-knit Filipino team.
Situated in the bustling hub of Sydney, Australia, Shimmer prides itself on curating a high-performance culture that celebrates exceptional talent and fosters personal and professional growth within a supportive team dynamic.
Under the visionary leadership of Renee Munoz and Aimee Bolton-Smith, we are seeking an exceptional Senior Account Executive —a dedicated and inspiring leader equipped with a winning mindset and a sincere dedication to delivering an exceptional customer experience.
About The Company
Shimmer Glass and Pressure Cleaning is a thriving company specialising in high-end commercial glass and pressure cleaning services. Their extensive clientele includes some of Australia’s most renowned brands, such as Anglicare, Westfields, UNSW Village, Novotel, and Mercedes.
Shimmer takes great pride in their team, considering them an integral part of their success, just as they consider their valued customers in high regard.
A dynamic and forward-thinking business, Shimmer offers a wide range of services for commercial and domestic clients. Their reputation and expertise sets them apart in the industry, making them a trusted choice for those seeking superior results.
With ambitious growth plans on the horizon Shimmer is actively seeking an established Senior B2B Account Executive to lead a team of two Account Executives and a Sales Support person. Reporting to our extraordinary Operations Manager, this exceptional individual will play a crucial role in spearheading the Sales Team, crafting a formidable commercial sales strategy that will catapult our thriving medium-sized business to unparalleled heights in the facilities maintenance industry.
Benefits
– Career advancement and diversification within our rapidly growing organisation.
– Collaborate with driven, like-minded individuals who share your passion for delivering exceptional service
– Embrace the freedom of remote work with a permanent home-based setup.
– Leave Entitlements including annual leave, sick leave, and Australian public holidays
– PhilHealth, Pag-IBIG and SSS
– Competitive Compensation Package PHP 80,000.00 base pay, commission potential, and bonuses.
– Permanent Morning Shift 7:00 AM to 3:30 PM Monday to Friday
This role offers an exciting opportunity to shape the future of our company and make a significant impact. We are committed to your success and provide comprehensive training and support to ensure your growth in the field of sales.
Your Role
As a Senior B2B Account Executive at Shimmer Glass and Pressure Cleaning, your responsibilities will include:
– Overseeing a team of a Sales Support Person and two Account Executives
– Ensuring all account executives are meeting sales quotas
– Managing our large commercial contracts, including strata companies, retirement villages, schools, and hospitals
– Deepening relationships with our large commercial contracts
– Developing strategies to generate rebooking of existing accounts
– Handling inbound enquiries via phone and email
– Converting leads into scheduled jobs using CRM and job management system
– Preparing, manually calculating, and processing very detailed quotations for all our clients
– Ensuring budget and time requirements are met for each job
– Efficiently scheduling residential, commercial, and strata cleaning jobs across Sydney
– Coordinating with our technicians to ensure timely job completion according to our high-quality standards
– Resolving problems and handling customer complaints in a timely manner
– Maintaining excellent relationships with customers that are built on trust, and inspiring the rest of the sales team to follow this example
– Monitoring the technicians throughout the day to ensure they are running to schedule
– Collaborating with the team to suggest innovative ideas and devise strategies for expanding our customer base, increase sales and improve customer experience
– Reviewing and discussing any negative feedback from customers, developing new procedures to resolve problems
– Identifying any areas of weakness or improvement for the technicians, Sales Support or Account Executives.
– Contributing to ad-hoc sales projects
– Assessing return jobs and discussing with account executives
– Assessing the complaints register and proposing solutions
– Analysing sales reports and reporting on sales results
– Offer expertise to grow the sales team and the overall sales of Shimmer
Qualifications
To excel in this role, you should:
– Demonstrate strong leadership experience as a senior account executive leading the sales team
– Have exceptional B2B sales skills with a minimum of 2 years of experience in a similar role in a similar industry
– Possess the ability to retain extensive or large amounts of information related to company products and services
– A bachelor’s degree from an accredited college or university will be regarded favorably
– Have previous experience successfully meeting and exceeding daily quotas
– Have experience ensuring that team members are reaching and exceeding sales targets
– Have used Sales CRM software (e.g. SalesForce, HubSpot, Keap)
– Experience preparing quotations
– Have solid administration skills, including proficiency in MS Office, Google Workspaces, and other similar tools
– Expertise in job scheduling and efficiently manage field technicians software like ServiceM8 or similar
– Communicate with field workers using platforms like WhatsApp
– Exhibit a positive and nurturing personality with exceptional sales skills
– Bring drive, ambition, creativity, and a problem-solving mindset
– Be reliable and thrive while working from home with minimal supervision
Key Software and Tools Used
– Google G Suite/Workspace: Leveraging Gmail, Google Docs, Google Sheets, Google Forms, and Google Drive for seamless communication and collaboration
– MS Office Applications: Utilising Microsoft Word and Microsoft Excel for various administrative tasks
– Dropbox: Managing and sharing essential documents and files
– Keap CRM: Streamlining customer relationship management for enhanced efficiency
– ServiceM8: Managing job scheduling and coordination
– WhatsApp: Facilitating quick and convenient communication
– WebEx: Engaging in calls, virtual meetings and conferences
– Verizon Reveal Connect: Utilising fleet management tools as needed
– ClickUp: Enhancing project management and task tracking capabilities
How To Apply
It is imperative that you review and STRICTLY FOLLOW the instructions provided in the link below to ensure that your application will be considered:
/ShimmerSeniorB2BAE
APPLY FOR THIS JOB:
Company: Shimmer Corporation Pty Ltd
Name: Kris
Email: