URGENT REQUIREMENT: Virtual Assistant Manager

As a Virtual Assistant Manager, you will play a pivotal role in supporting our Operations Manager and optimizing the performance of our virtual assistant team. You will work closely with the Operations Manager to streamline processes, ensure seamless communication, and maintain high productivity levels among virtual assistants.

Key Responsibilities:
A. Team Management:
– Lead, mentor, and manage a team of virtual assistants, ensuring that they are well-trained, motivated, and productive.
– Assign tasks, set priorities, and oversee day-to-day activities.
– Conduct regular performance evaluations and provide constructive feedback.
– Promote a positive and collaborative team environment.
B. Operational Support:
– Collaborate with the Operations Manager to develop and implement operational strategies and initiatives.
– Conduct research, analyze data, and prepare reports to support decision-making.
– Assist in the documentation and maintenance of operational procedures.
C. Task Coordination:
– Efficiently distribute tasks and responsibilities among virtual assistants based on their skills and expertise.
– Monitor task progress and ensure that assignments are completed accurately and on time.
– Troubleshoot and provide support to virtual assistants as needed.
D. Communication and Reporting:
– Serve as a key point of contact between the virtual assistant team and the Operations Manager.
– Prepare regular status reports, meeting summaries, and updates on team performance.
– Ensure effective communication flow within the team and with external stakeholders.
E. Quality Assurance:
– Implement quality control measures to ensure work delivered by virtual assistants meets the company’s standards.
– Identify areas for process improvement and implement best practices.

Qualifications:
– Bachelor’s degree in business administration or a related field preferred.
– At least 2 years of proven experience in a virtual assistant role or similar administrative position.
– Strong leadership and team management skills.
– Excellent organizational and time-management abilities.
– Outstanding written and verbal communication skills.
– Proficiency in office software (e.g., Microsoft Office, Google Workspace).
– Familiarity with project management tools and software is a plus.
– Ability to work independently, prioritize tasks, and handle multiple responsibilities.
– Detail-oriented with a commitment to maintaining confidentiality.
– Willing to work on a flexible schedule