***IMPORTANT: Hi! My name is Chris Crump, a recruiter with Anavah Talent. To apply for this job, please fill out the application form here: /eU311zp7CZ33K2qB7
ABOUT THE ROLE:
Novel, a privately-held high growth digital bank based in the United States, is looking to add an Operations Associate to join our growing team in the Philippines. The Operations Associate will help manage operations, compliance and customer service remotely from the Philippines during U.S. business hours.
This is a full-time (40+ hours) remote opportunity to work for a U.S. business that’s experiencing rapid growth. The company is willing to pay a salary premium ($900-1,300 USD per month) for top-talent.
ABOUT THE COMPANY:
Novel is a privately-held high growth digital bank based in the United States that is structured as a financial technology company. Novel is backed by some of the best investors in the venture capital space such as Y-Combinator, Craft, and Foundation. Novel helps founders manage their business finances better through leading-edge technology.
ABOUT YOU
Are you a self-motivated and organized individual with a knack for Microsoft Excel and Financial Analysis? Do you have past experience in financial services? In this role, you’ll act as a crucial bridge between our organization and client partners, with tasks related to financial operations, client onboarding, customer support, and compliance / transaction monitoring.
RESPONSIBILITIES
– Performing basic financial analysis
– Working with compliance software (such as Sandbar) to flag suspicious transactions and wires
– Reviewing SWIFT payments and other high-value transactions
– Supporting operational processes such as customer application reviews
– Facilitating client onboarding through chat and phone-based customer support
REQUIREMENTS
– Experience: A solid track record of 2+ years in financial services (ideally with U.S. client accounts)
– Education: Bachelor Degree or higher (summa, magna or cum laude and/or Academic Scholar from a reputable college preferred)
– English Proficiency: Possess an effective B2 level of English, demonstrating clear and easily understandable verbal and written communication skills.
– Tech-Savvy: Expert proficiency in Microsoft PowerPoint, Excel and Google Workspace (especially Gmail, Docs, Sheets, and Drive)
– Independent: A strong willingness to learn and the ability to work independently, adapting to new challenges as they arise. Able to navigate ambiguity and produce good quality work.
– Organizational Excellence: Display exceptional organizational skills, maintain a professional demeanor, and exhibit a pleasant and effective communication style in all interactions.
– Optional: Prior experience with financial operations, banking compliance, and voice-based customer support
APPLY FOR THIS JOB:
Company: Atomic Digital
Name: Anavah Group
Email: