USA HR Coordinator

Company Details

Pegasus Mortgages Lending Center is a multi-national mortgage brokerage with offices in Toronto, Canada, and Miami, USA. We work with a variety of banks, professional associations, and alternative and private lenders.

Our culture emphasizes learning and innovation by providing intensive training programs, seminars, and workshops where we will provide you with the skills and knowledge for you to succeed with ongoing mentorship and training from the leadership team. We continuously invest in your growth and development every step of the way. We are seeking an experienced Human Resources Coordinator to take charge of our recruitment growth. Join us at Pegasus Mortgage Lending Center and let’s make you successful in your career.

Opportunity Notes:

This is a complete work-from-home international work opportunity. You must work from 9:00 am to 6:00 PM EST (Eastern Standard Time), Monday to Friday. Holidays are granted based on Canadian scheduled holidays.

You will report to the VP of Operations and will be responsible for the recruitment of commissioned salespeople/agents as well as the recruitment of staff employees regularly. The HR Coordinator role will require you to actively pursue the recruitment, contract negotiations, preparing of contracts, sign-up of these individuals, onboarding, and initial training to incorporate them into our corporate framework and culture.

In this role, you are expected to:

Locate and source new candidates through various recruitment platforms
Prospect for new candidates via cold and warm cold to recruit to the brokerage
Negotiate contract agreements with candidates
Conduct onboarding training and provide support to newly recruited candidates
Report weekly to management regarding all work rendered
Implement process improvement policies and procedures for the workforce
Handle any employee and salespeople grievances or complaints
Process termination for employees and staff as and when needed
Conduct team-building activities to boost workforce morale
Promote employee communication activities and channels to encourage feedback from staff and salespeople
Provide back-office support when and if required
Maintain a high level of care and confidentiality when handling candidate and staffing matters

Job Requirements:

4-year post-secondary degree in Human Resources Management, or a related field
4-5 years of work experience in Human Resources
1-2 years of work experience in a Sales and Customer Relationship environment
1-2 years of work experience in a North American company while working in a North American Time Zone
Proficiency in software tools including MS Office, CRMs, cloud-based work environments, and internet applications
Tactful communicator able to exchange ideas and customer information in a concise and logical way
A self-initiator with strong organizational, planning, and time management skills

Other Requirement:

A desktop workstation based on our specifications with 2 hours of battery backup
A USB headset microphone, and web camera
Internet with backup power
Electricity backup (Ups/Generator/Others)

Schedule:

Eastern Standard Time (Toronto time)
Monday to Friday 9:00 AM to 6:00 PM