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[USD Pay] CHEERFUL, RESOURCEFUL, Customer Service Virtual Assistant

Date Posted —

Type of Work:
Full Time
Salary:
$600
Hours per Week:
40

Job Description

-Full-time (40 hours per week). Mon-Fri
-Home-Based/Remote.
-Must be willing to work during night time.
-Must be willing to learn our way of talking to customers.
-Minimum 20 MB or more internet speed is required. (for VOIP calling)
-30-day paid provisional period.
-Must be willing to improve sales skills (courses will be provided)
-Must be willing to learn our CRM (training will be provided)
-Must have good English speaking skills.

About us:
We are a boxing gym in Burlington, Ontario Canada.
website:
Instagram: /noexcuseboxing
Facebook: https://www.>/noexcuseboxing

Mabuhay!

The beauty of this job is that you can live anywhere on the planet, have a steady income for years, and continue to grow your capabilities. Perhaps even mentor and manage a team of virtual assistants.

So you’d have to have strong general VA/administrative skills, but also light project management.

If you don’t have every skill, that’s okay—we will train you.

What we care more about is your attitude, ability to learn, and pleasure to work in a team.

So your communication skills and reliability must be flawless.

You don’t have to know all the systems—we’ll train you.

Your English doesn’t have to be perfect, but it must be very good.

In short, your role is to make sure all the leads get nurtured and followed up in a timely manner—to keep following up where people forget to do something, which happens a hundred or more times per day. So you, yourself, must understand INBOX ZERO for yourself, so you can help others keep their communication frequent and reliable.

You’ll want to be available from 12 pm EST to 8 pm EST (GMT-5), but we can be flexible with the schedule.

We have remote team members from around the World—and our team in Canada is so grateful for the help that we get in completing projects. We are looking for long-term relationships with team members that have excellent, reliable communication, and are willing to learn.

What You Do: Customer Service plays a critical part in any business since it handles the customer inquiries.

What are the responsibilities of the Customer Service team?
– Handling inbound lead inquires
– Internal Operations
– Daily Tasks (Follow-Ups)
– Scheduling meetings

Daily Tasks:
– Responding to leads & customers via chat and phone call.
– Return missed calls.
– Making sure the dashboard (CRM) figures are up to date.
– Communicate with Front Desk.
– Follow up on people who have submitted website forms, Facebook lead forms etc.

To apply for this job, send an email to and answer this quiz: /widget/survey/N2NNkiDKMOoVk7cD0nQg

Write the keyword “RABBIT” in the subject line, along with “Customer Service VA, Stage 1” in the Subject line of the email.

Tell us why you’re a long-term player in your response and make a one minute video demonstrating why you would be a good fit for us and why you are a long term player. It can be up to 4 minutes if you’d like. Upload and paste the URL or attach the video in your message. Do not read a script, but do prepare thoughts.

We expect that you, like the others in our program, will level up and continue to increase their salary over time. As you’re more productive, you deserve to earn more.

Looking forward to hearing from you and how you fit this description!

ONLY APPLICATIONS SUBMITTED THROUGH EMAIL WILL BE ENTERTAINED.

APPLY FOR THIS JOB:

Company: Sherwood Digital LLC
Name: Farrukh Abbas
Email:

Skills