-Full-time only (40 hours per week)
-Home-Based/Remote.
-Must be willing to work during nighttime.
-Must be willing to take a free prerequisite course before you are hired. (approximately 8-14 hours).
-Learn individually through our courses and guides.
-No minimum internet speed required.
-30-day paid provisional period.
-All tasks and productive work are billable.
-All training in the first 30 days is billable after you are hired.
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Mabuhay!
The beauty of this job is that you can live anywhere on the planet, have a steady income for years, and continue to grow your capabilities. Perhaps even mentor and manage a team of operations specialists, if that’s your inclination or travel to our conferences around the world.
So you’d have to have strong general VA/administrative skills, but also light project management.
If you don’t have every skill, that’s okay—we will train you.
What we care more about is your attitude, ability to learn, and pleasure to work in a team.
So your communication skills and reliability must be flawless.
You don’t have to know all the systems—we’ll train you.
Your English doesn’t have to be perfect, but it must be very good.
In short, your role is to make sure our projects are running smoothly—to keep following up where people forget to do something, which happens a hundred or more times per day. So you, yourself, must understand INBOX ZERO for yourself, so you can help others keep their communication frequent and reliable.
You’ll want to be available from 8 am PST to 5 pm PST, but we can be flexible with the schedule.
We have multiple virtual assistants from the Philippines—and our team in the US is so grateful for the help that we get in completing projects. We are looking for long-term relationships with team members that have excellent, reliable communication, and are willing to learn.
What You Do: Operations play a critical part in any business since it handles the successful delivery of products and services. Part of what we do is to make sure that we are able to deliver the services to our clients – this includes responding to client inquiries, providing support on client projects, and light project management in course and guide production. We work and support our onshore team to make sure that our clients get the best service or product that we can offer.
What are the responsibilities of the Operations team?
– Client Based Operations
– Internal Operations
– Daily Tasks
Customer/Client/Project Onboarding Process
– Basecamp Project Set-Up
– GCT Assessment #GCT
– Access Checklist #ACL
– RACI – Project Management
– Scheduling of Meetings/Power Hours
– Academy Course Automation
– Internal Operations
– On-boarding Specialists/VA’s
– De-boarding Specialists/VA’s
– Task Follow-Ups
– Community Management
– Workshop Fulfillments
– Conference Fulfillments
– Hiring Specialists/VA’s
– Automated and Manual Processes, and Systems Maintenance
– Infusionsoft Tasks
Daily Tasks
– Responding to leads, customers, specialists, VA’s, partners, anyone who emails Operations.
– Qualifying Clients
– Team Roster Updates
– Project Tracker Updates
– Internal Guide Updates
– TimeCamp Follow-Ups
– Guides/Courses Updates (QA, nudges, fixes, etc)
– Managing Public Figure Pages
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To apply for this job, send an email to and answer this quiz:
/8QTmWr7qPVjbgKxZ9
Write the keyword “GRASSHOPPER” at the top of your application.
Tell us why you’re a long-term player in your response and make a one minute video demonstrating why you would be a good fit for us and why you are a long term player. It can be up to 4 minutes if you’d like. Upload and paste the URL or attach the video in your message. Do not read a script, but do prepare thoughts.
We expect that you, like the others in our program, will level up and continue to increase their salary over time. As you’re more productive, you deserve to earn more.
Looking forward to hearing from you and how you fit this description!
ONLY APPLICATIONS SUBMITTED THROUGH EMAIL WILL BE ENTERTAINED.
APPLY FOR THIS JOB:
Company: Pronto Limited
Name: William Troup
Email: