USRN (California License)- Remote Patient Monitoring | 100% WFH

General Purpose:

To coordinate the daily functions of Home Care Monitoring service, remotely assisting the wellness and safety of the Client while teaming in concert with families, physicians, nurses, other healthcare professionals, pharmacists, and other outside vendors to ensure the efficient care of the Client. Perform daily Client care oversight & assessments and provide daily written & verbal report, follow-up on Client needs, and accurate maintenance of Client health records.

Job Functions:

Remote Client Care
Observes and reports patient telehealth alerts triggered by biometric data, health surveys (added 7/21/21), trend analysis and patient call request to assigned clinical contacts.
Collaborates with the member/patient, family, physician, and all members of the healthcare team, internal and external to this organization.
Interacts with the member/patient, family, physician, and healthcare team. Utilizes the predefined protocol process to set priorities, plan, organize, and implement interventions that are goal directed toward self-care/long term care outcomes, and the transition to stabilization or independent status.
Exudes positive supportive energy, connects with people on a personal level and is comfortable and relaxed while practicing active listening.
Encourages client/member/patient participation and compliance in the clinical program efforts.
Documents accurately and comprehensively based on the standards of practice and current organization policies.
Interacts and communicates, telephonically, using video, or other technologies to be developed, striving for continuity and efficiency as the member/patient is managed along the continuum of care.
Performs care management responsibilities as per customer requirements; recognizes urgent situations and escalates issues appropriately.

Department Administration & Supply
Assist with admissions, discharges, and transfer, as directed
Report all incidents and accidents immediately pre-defined contacts and parties
Coordinate personal care services for all Clients
Keep the working environment neat, clean, and organized at all times

Other Duties:
Perform other duties as assigned.

Minimum Qualifications:
Minimum 2 years’ experience as either a Medical Assistant at a Primary Care Physicians office, Cardiologist or
Emergency Room, OR a Medical Technician in a high paced environment
US Registered Nurse
Basic computer skills such as accessing the internet, video calling and navigating from one application to another
Ability to work independently from home with limited supervision
Must be able to perform duties and responsibilities with or without reasonable accommodation
Working knowledge with medical devices such blood pressure monitor, pulse oximeter and weight scale
Must have exceptional time management skills
Good writing skills required
Proficient in Medical Terminology (pre-hire exam may be administered)
Strong critical thinking skills (pre-hire exam may be administered)
Telehealth experience recommended but not required
Word Document proficiency required. Excel Document proficiency recommended but not required