VA Admin Supervisor

VA Admin Supervisor

Reports To
The VA Admin Supervisor will report to the Director of Operations

Company description
Join us at GymDesk, a trailblazer in the digital marketing world, where creativity meets impact. We’re not just a team; we’re a family of innovators, dreamers, and go-getters, transforming the digital landscape one campaign at a time.

Job Overview
We’re on the lookout for a proactive problem-solver who thrives in a dynamic environment, possesses exceptional communication skills, and has an unwavering commitment to precision. As a VA Admin Supervisor, you will play a pivotal role in ensuring the smooth and efficient functioning of our organization’s daily operations. You won’t just be a supervisor; you’ll be a driving force, responsible for executing administrative duties, providing indispensable support to managers, and leading, delegating, and following up with teams across diverse departments. Given the dynamic nature of the executive landscape, we rely on a VA Admin Supervisor to be flexible and consistent while maintaining the confidentiality of high-level systems and operations.

Why join us?
Make an Impact: Your efforts will directly contribute to the success and growth of our organization. You’ll be at the forefront of driving operational excellence.
Dynamic Environment: Embrace the thrill of a workplace that’s ever-evolving. Your adaptability will be your greatest asset in navigating the complexities of our executive landscape.
Collaborative Culture: Join a team where collaboration isn’t just encouraged; it’s celebrated. Your ideas and solutions will be the catalysts for positive change.
Confidential Challenges: Take on the responsibility of safeguarding high-level systems and operations, contributing to the confidentiality and success of our organization.

Responsibilities and Duties
Team Leadership:
Supervise, delegate, follow up on, and train
. Lead and inspire remote teams, providing clear guidance and support to ensure objectives are met.
Communication and Collaboration:
Liaise with cross-functional teams, aligning operational requirements with organizational objectives.
Serve as a point of contact for executives, employees, clients, and external partners.
Digital Process Optimization:
Identify opportunities for improving virtual operational processes and workflows.
Implement and monitor streamlined digital procedures to enhance efficiency and productivity.
Remote Resource Management:
Collaborate with team members to ensure seamless coordination and optimal use of remote resources, including CRMs and digital tools.
Quality Control:
Establish and maintain rigorous quality control measures for remote work.
Implement digital audits and inspections to ensure deliverables meet or exceed established standards.
Manage and enhancement of Performance Metrics:
Utilize digital analytics to identify trends, address issues, and drive continuous improvement. Report and communicate at a high-performance level.
Documentation:
Create comprehensive documentation for remote operational processes, ensuring clarity and accessibility for all team members.
Training and Development:
Identify training needs within the team and develop programs to enhance skills and competencies. Provide ongoing coaching and support to team members to foster professional growth.
Remote Crisis Management:
Develop and communicate crisis management protocols for remote teams. Lead remote teams through crises, ensuring continuity of operations and team well-being.

Qualifications
2 years of VA experience
1 year of team supervision or management experience
Outstanding organizational and time management skills
Strong leadership and interpersonal skills, with a focus on virtual team management.
Excellent verbal and written communication skills.
Discretion and confidentiality.
Ability to pay attention to detail and multitask
Proven experience as an executive assistant or other relevant administrative support experience
A proactive approach to problem-solving with strong decision-making skills
Daily tasks include:
Producing timelines and reviews of projects
Innovative approaches to new projects
Email Marketing and Automation
Social Media Management
Calling in Support for Software, Systems, and Vendors
CRM management and updates
Onboarding and Training team members
General support with all platforms and systems

Shift
Official work shift 7 am – 4 pm PST (flexibility available depending on client needs)
Onboarding 8:30 am-12:30 pm PST
Training 8:30 am-12:30 pm PST

Compensation
$550 – $750 USD per month based on experience and performance.

How to Apply
Ready to be the driving force behind our operational excellence? Send us your resume link, along with your email account and a cover letter highlighting your operational achievements. Join us on this dynamic journey, where your skills will shape the future of our organization!