VA/ Project Manager All Rounder for Web Design Business

Fully remote

**Company Overview:**

We are a dynamic, Australia-based web design business, with a team consisting of a designer and two developers based in the Philippines. We are currently looking for a Virtual Assistant/Client Interaction Specialist to join our young, easy-going, and flexible team. This role is essential to ensure smooth operations, effective communication with clients, and the timely completion of projects.

**Responsibilities:**
– **Financial Management:** Reconcile Xero transactions and send invoice reminders to clients.

– **Project Management:** Double-check web design work and manage website projects until completion (training provided).

– **Client Interaction:** Speak with Australian clients, ensuring great communication skills and willingness to have 1:1 calls with clients about their ongoing projects.

– **Accountability:** Keep the business owner accountable for tasks that are due, draft emails to clients, and manage follow-ups.

– **Administrative Tasks:** Assist with various administrative duties as needed to support the team and business operations.

**Requirements:**
– **Excellent Communication Skills:** Fluent in English with exceptional verbal and written communication skills.

– **Project Management Skills:** Ability to manage multiple projects, ensuring they are completed on time and to a high standard.

– **Attention to Detail:** Meticulous in double-checking work and ensuring accuracy.

– **Tech-Savvy:** Comfortable using various software tools and platforms relevant to web design and project management.

– **Proactive and Reliable:** Self-motivated with a strong sense of responsibility and the ability to work independently.

**Preferred Qualifications:**
– Experience with Shopify, wordpress backend and Klaviyo.
– Knowledge of web design and development processes.
– Experience in web design or digital marketing.
– Previous experience in a client-facing role.
– A good eye for what makes a great website, with an understanding of user experience and design principles.

**What We Offer:**
– A supportive and collaborative work environment.
– Opportunities for professional growth and development.
– Flexible working hours.
– Competitive compensation based on experience.
– A young, easy-going, and very flexible team.

**How to Apply:**
Please submit your resume, along with a cover letter explaining why you are the perfect fit for this role. Please tailor this to the above job posting.

Overall we appreciate honesty and taking initiative. A lot can be taught to you.