VA – Serviced Accommadtion

We are looking for a hard-working and determined VA to join our Serviced Accommodation business.
Below are a few of the tasks you will be involved in the day-to-day;
– Helping the Directors to build and expand the brand/business.
– Building spreadsheets in Google Docs
– Simple modifying photos and videos in Canva
– Data entry- Google Docs/ Xcel
Reporting;
– Collating sales and expense data for Key Performance Indicator (KPI) reporting on a monthly basis and sending to Directors.
– Team Communication
– Guest Management
– Managing new and existing booking requests
– Taking inbound telephone calls from Guests/CLients
– Manage Guest Communication through all OTA and Channel Manager
– Inform Cleaning Team of any confirmed guest requests such as late check-out, early check-in, additional stays etc.
– Give cleaning shifts to cleaners
– Inform the housekeeping team of any issues highlighted in reviews by guests
– Working with letting agents, contractors, guests and Property Managers to schedule in maintenance jobs.
– Order supplies from consumables supplier as directed by Property Manager
– List new properties on all OTA channels (Click to view/AirBnb/Trip Advisor/SITU etc.)
– Manage and edit listings as required across OTA channels
– Channel Management (Uplisting)
– Connect new properties from OTA to the channel manager
– Invoice/Expense Management
Social Media;
– Managing email and text marketing to previous guests as directed by Directors
– Managing and submitting posts on social media Facebook, Instagram & LinkedIn
– Posting on Instagram and Facebook
Research
– Source relevant content for posting to the FB group
– Find local events for us to create marketing to potential guests
Personal Assistant
PA to Director
Please only apply if you have previous experience with managing Holiday lets/ Airbnbs/ Property Management/ Serviced Accommodation/ Short-Term lets.
Write an Application for Best Bristol SA business in the title, please.
If there is no previous experience within the industry, the application will be ignored.
Must have attributes:
– Hard-working
– Dedicated to its craft
– Willing to learn
– Hungry for more
– Discipline
– Organisation
– Sense of humour
Starting with 42 hours/ week and £588/month.
The program is 6 hours/per day
Monday – Sunday
2pm-8pm
Looking forward to hearing from you!